[Hiring] Employee Relations Advisor @Kuno Creative Group, Inc.

The Employee Relations Advisor will play a vital role in fostering a positive and productive workplace culture. This role will focus on performance management, conflict resolution, and training initiatives while ensuring compliance with employment laws and policies. Reporting directly to senior leadership, they will serve as a trusted advisor and a critical contributor to employee engagement, retention, and organizational effectiveness.

Performance Management

• Design and conduct regular performance reviews, incorporating standardized rubrics to ensure fairness and consistency, and provide constructive feedback to employees.
• Create and implement individualized employee development plans based on performance evaluations and company goals to enhance professional growth and retention.
• Collaborate with managers to set clear, measurable performance expectations, track progress, and identify areas for improvement, including recommending Performance Improvement Plans (PIPs) or terminations as necessary.

Conflict Resolution

• Mediate workplace disputes with empathy and professionalism, ensuring fair and consistent outcomes.
• Serve as an advisor to employees and managers on workplace concerns and best practices for resolution.
• Handle sensitive issues, including terminations and investigations, with discretion and compliance.

Training and Development

• Design, develop, and deliver engaging training programs for onboarding and continuous development.
• Create materials to address skill gaps and foster employee advancement.
• Lead workshops and sessions to strengthen management capabilities in employee relations.

Employee Engagement

• Promote communication, trust, and transparency between employees and leadership.
• Drive employee recognition initiatives and foster an inclusive company culture through events and activities.

HR Systems and Compliance

• Manage relevant employee data and processes using HRIS systems or other software
• Ensure adherence to employment laws and company policies.

Requirements

Qualifications

• Experience: Minimum of 5 years in employee relations, HR, or similar roles.
• Education: A Bachelor’s degree in Human Resources, Business Administration, or a related field is preferred; however, relevant HR experience combined with professional certifications (e.g., SHRM-CP or PHR) will also be considered

Skills

• Expertise in conflict resolution and performance management techniques.
• Proven ability to design and deliver impactful training programs.
• Ability to facilitate agreements between parties in a dispute.
• Strong understanding of employment laws and regulations.
• Maintain discretion when handling sensitive employee information. 
• Excellent verbal and written communication skills to effectively navigate sensitive conversations and build trust
• Proficiency with HRIS platforms and data analysis.

Benefits

• Comprehensive healthcare: medical, dental, vision, and life insurance.
• Paid Time Off: Unlimited PTO plus ten paid holidays.
• Parental leave: Six weeks for birth mothers; four weeks for other parents (birth, adoption, or foster care).
• 401(k): with company match, fully vested.
• Profit-sharing: Be part of an employee-owned company with annual profit distribution.

• Commensurate with experience, education and geographical location.

Join Kuno Creative, a leading employee-owned branding, marketing and sales agency and Diamond HubSpot partner. We specialize in helping companies we believe in grow and succeed through innovative digital solutions. Our employee-focused mission fosters collaboration, innovation, and measurable client success. Our core values—Team-Oriented, Proactive, and Take Ownership—are at the heart of everything we do.

Kuno is proud to be an equal-opportunity employer and is committed to creating a diverse environment. We are fully focused on promoting equality, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age, or veteran status.

All employees are working 100% remotely. This position is open to anyone authorized to work in the United States without sponsorship who is residing in the United States.

Known for being a top inbound and content marketing agency, Kuno Creative is constantly innovating, experimenting, and offering our customers access to new marketing and sales services, technologies, and ideas. Our team of all-star marketing experts were top performers in their fields before coming to Kuno. Now we harness our collective creativity and digital marketing capabilities to help our clients achieve their business goals.

Our mission is to help companies we believe in get results, and our success is fostered by our core values: Team Oriented... Proactive...Take Ownership. If you thrive in a collaborative, relationship-building environment, take initiative and use innovation to drive success, deliver quality work, and take action to constantly improve, then we want you on our team!

Kuno is proud to be an equal-opportunity employer and is committed to creating a diverse environment. We are fully focused on promoting equality, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age, or veteran status.

Our interview process:

Submit an Application
After you apply online, you will receive an email acknowledgment that your application materials were received.

Screening Interview (phone)

If you are contacted to move forward with the interview process, you will be invited to participate in a call with our hiring manager to learn more about you and answer any questions. You should not expect personalized feedback at this stage.

Manager Interview (video)

You and a Department Leader will meet via Zoom video to better understand your qualifications for the position and your interest in the role. At this stage, we will provide personalized feedback if we choose not to move forward.

Assessment (at home work)

You may receive a ‘take-home’ assessment, like a role-play or content assignment. Many roles have these to give a better idea of what the job is like. assignment to complete.

Interview (video)

Since we are an employee-owned (ESOP) company, you will interview with 3-5 members of our hiring committee and present any assignment results while getting to know more about the company.

Decision Stage (email)

If we decide to not move forward, we will communicate the decision via email with thoughtful feedback for future interviews. If you receive a job offer, you will be contacted by phone and email.