IBMi Systems Administrator @Service Express
DevOps / Sysadmin
Salary
Remote Location
🇺🇸 USA Only
Job Type Full-time
Posted 1wk ago
🙈  Does this job need an edit?

[Hiring] IBMi Systems Administrator @Service Express

Jun 06, 2024 - Service Express is hiring a remote IBMi Systems Administrator. 💸 Salary: salary from $85,000-$120,000 dependent on experience. 📍Location: USA.

Service Express is looking for a talented professional who wants the opportunity to serve as a IBMi Administrator for our organization. This role will join a well-established global team.

The IBMi Administrator will provide 2nd and 3rd level support to customers and client personnel as part of the services covered by services and software support contracts; provide assistance in the use of OS400 and virtualisation technology throughout the organisation; and ongoing support for the Sales and Services teams. 

Here’s what this position is all about:

  • Own & manage OS400 2nd level and 3rd level technical support issues through to successful completion. 
  • Own & manage customer transitions activities to a defined process and to successful completion. 
  • Attend customer meetings and provide OS400 technical solutions to deliver contracted services 
  • Creation of high level solution designs. 
  • Ongoing support for Client Services Team in delivering contracted services. 
  • Provide assistance and support to customers and client personnel as part of the services covered by contracted services and Software support contracts. 
  • Provide assistance to internal and external personnel in the use of OS400 and virtualisation technology throughout the organisation as directed by the IBMi Technical Lead. 
  • Provide assistance to internal sales staff in pre and post sales activities as it relates to the provision of OS400 support services. 
  • Provide iSeries Professional services to customers when required. 
  • Maintain currency with OS400 enhancements and emerging technologies. 
  • Assist with performing Disaster Recovery testing or full invocation for customers when required. 
  • Resolving support calls and attending customer sites as appropriate. 
  • Provide 2nd and 3rd level support to all contracted services customers. 
  • Ensure the implementation of best practice and compliance with internal procedures, routines and protocol including security, safety and regulatory. 
  • High Availability customer consultation, Installation, Setup and configuration for Quick/edd & Mimix software applications 
  • Ensure change control process is followed for all changes to customer systems. 
  • Attend customer sites when required in pre-sales OS400 technical environment with the ability to demonstrate OS400 knowledge to the customer 
  • Ensure OS400 knowledge is communicated throughout the team to improve all round knowledge of team and other contracted services customers. 
  • Assist/train operational staff with any OS400 questions raised. 
  • Undertake any training courses as discussed and agreed in order to ensure up to date knowledge for OS400 platform 
  • Ability to automate iSeries systems with Systems Management software. 
  • Attend any seminars or presentations that will assist with OS400 daily role in improving the efficiency of the IBMi  team. 
  • Assist and work with Service Delivery Managers to provide OS400 technical knowledge to customers when required. 
  • Provide out of hours on call support for OS400 support for contracted services & software support 24/7 on a rota basis. 
  • Liaise and work with iSeries hardware engineers for guidance on hardware. 
  • Undertake other related tasks as requested by the iSeries Technical Lead. 

 

What we are hoping you can bring to the Service Express team...

  • Proven experience in OS400 technical skills - V5R3, V5R4, V6R1, V7R1, V7R2, V7R3, V7R4 
  • Knowledge of High Availability (Mimix, iCluster & Quick/EDD) 
  • Systems Management Software/iSeries configuration & Automation skills 
  • Knowledge of Power systems hardware 
  • Knowledge of external storage/SAN integration knowledge to the Power systems 
  • iSeries Capacity Planning skills 
  • High level of CL Programming skills 
  • Excellent IBMi Performance Analysis Skills (iDoctor DBMON desirable) 
  • High level of IBMi security knowledge 
  • Exceptional  knowledge  of LPAR & HMC  
  • IBMi LPAR System builds using native O/S commands and BRMS 
  • Good knowledge of OS400 backup software applications including BRMS 
  • OS400 troubleshooting skills including O/S upgrades & PTF management 
  • Maintain current market knowledge for iSeries platform 
  • Good knowledge and experienced in the use of standard MS Office applications 
  • Ability to produce technical documents & procedures to a high standard 
  • IBM certifications desirable

We Offer:

  • Salary from $85,000-$120,000 dependent on experience
  • Remote opportunity
  • On-call rotation - 1 in every 9
  • Workplace flexibility that empowers our employees
  • Personal growth and advancement opportunities
  • Paid volunteer hours and birthday off
  • Several health insurance offerings that start on day one
  • 50% health club membership reimbursement
  • Company 401k match

 

#LI-REMOTE

Service Express is an equal opportunity employer. Authorization to work in the country you are applying to is a precondition of employment. Service Express does not sponsor applicants for work visas.

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Before You Apply
🇺🇸 Be aware of the location restriction for this remote position: USA Only
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
🙈  Does this job need an edit?
IBMi Systems Administrator @Service Express
DevOps / Sysadmin
Salary
Remote Location
🇺🇸 USA Only
Job Type Full-time
Posted 1wk ago
🙈  Does this job need an edit?
Apply for this position Unlock 30,474 Remote Jobs
🇺🇸 Be aware of the location restriction for this remote position: USA Only
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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