Salary
|
Remote
Location
🇺🇸
USA Only
|
Job Type
Full-time
|
Posted
2mths ago
|
Jul 04, 2024 - Zinnia is hiring a remote Technical Support Representative. 💸 Salary: competitive compensation. 📍Location: USA.
Technical Support Representative
WHO WE ARE:
Zinnia is simplifying how people buy, sell, and administer insurance products. Combining intuitive enterprise technology solutions and data insights with the streamlined, consumer-facing Policygenius marketplace, Zinnia is redesigning the insurance experience for shoppers, advisors, and insurers alike — and enabling more people to protect their financial futures along the way. Zinnia has over $173.7 billion in assets under administration across 60+ carrier clients, 350 distributors and partners, and over 2 million policyholders.
WHO YOU ARE:
Our fast-paced technical support team members are responsible for fielding calls and e-mail requests from customers seeking help with our software. Our technical support reps use their software and computer knowledge combined with their knowledge of the insurance/financial services industry to provide timely and accurate solutions.
We look for results-oriented people who have initiative, a good attitude, strong technical skills, the ability to learn quickly, a willingness to succeed, and who truly enjoy helping people.
WHAT YOU’LL DO:
The Technical Support Analyst will develop a strong understanding of Zinnia’s products to effectively troubleshoot issues and provide accurate solutions to our customers. Throughout the client engagement, the Technical Support Representative will:
WHAT YOU’LL NEED:
BONUS POINTS:
WHAT’S IN IT FOR YOU?
Zinnia offers excellent career progression and competitive compensation. We offer great benefits, including health/dental insurance, parental leave, profit sharing, 401(k), incentive/bonus opportunity, tuition reimbursement, and so much more. We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
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🇺🇸 | Be aware of the location restriction for this remote position: USA Only |
‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. | ️
Salary
|
Remote
Location
🇺🇸
USA Only
|
Job Type
Full-time
|
Posted
2mths ago
|
🇺🇸 | Be aware of the location restriction for this remote position: USA Only |
‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. | ️
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