Salary
|
Remote
Location
🇺🇸
USA Only
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Job Type
Full-time
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Posted
3d ago
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Sep 16, 2024 - MasteryPrep is hiring a remote Technical Support Engineer. 💸 Salary: $80,000-$90,000 starting salary based on qualifications. 📍Location: USA.
Engineer Solutions that Empower Students
Are you passionate about technology, troubleshooting, and making an impact in education? MasteryPrep is seeking a Technical Support Engineer to provide high-quality support to both internal teams and external users, ensuring seamless operations across our technology platforms. Join a team dedicated to using technology to empower educators and students nationwide.
In this role, you will support our customers by troubleshooting and resolving technical issues related to software, hardware, and network systems. This hands-on position involves directly addressing and resolving engineering challenges, ensuring our technology infrastructure is operating correctly, and collaborating with development teams to escalate complex problems with the goal of ensuring an excellent customer experience.
Key Responsibilities:
About MasteryPrep
Nearly 90% of low-income students graduate high school without a college-ready ACT or SAT score. MasteryPrep’s mission is to level the playing field in education by offering the most effective test preparation available – made accessible to all students.
Through more than 10 successful years of partnering with school districts and institutions on college readiness services and resources, MasteryPrep has surpassed one million students served since the company’s founding in 2012.
MasteryPrep increased its student outreach by 70 percent in 2021 and is ranked among the Inc. 5000 “Fastest Growing Companies,” featured by “Entrepreneur 360,” and selected among the “Growth Leaders” by Louisiana Economic Development.
Requirements
Required:
Benefits
About MasteryPrep
Did you know that nearly 90% of low-income students graduate high school without a college-ready ACT or SAT score? We’re here to change that.
MasteryPrep’s mission is to level the college admissions playing field by helping all students access the most effective ACT and SAT prep programs on the market. Unlike traditional prep, MasteryPrep works even for students who struggle with tests, and through our partnerships with school districts, is provided at no cost to students or their families.
So far, over 1 million students have benefitted from our programs, and we’re just getting started. We need your help!
Join a diverse, high-energy, mission-driven team that is genuinely making an impact and strives to be on the cutting edge of making education technology work in the classroom.
MasteryPrep is one of the fastest-growing ed-tech companies in the country:
Our diverse team consists of compassionate, intelligent, and highly energetic individuals. Remote team members are connected to the whole through appropriate touch-points, support, and partnerships.
We invest in our team. Come grow with us! https://masteryprep.com/join-team/
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🇺🇸 | Be aware of the location restriction for this remote position: USA Only |
‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. | ️
Salary
|
Remote
Location
🇺🇸
USA Only
|
Job Type
Full-time
|
Posted
3d ago
|
🇺🇸 | Be aware of the location restriction for this remote position: USA Only |
‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. | ️
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