Technical Customer Support Specialist @Parent ApS
Customer Service
Salary
Remote Location
remote in Canada Canada
Job Type Full-time
Posted 1mth ago
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[Hiring] Technical Customer Support Specialist @Parent ApS

Sep 07, 2024 - Parent ApS is hiring a remote Technical Customer Support Specialist. 💸 Salary: attractive usd salary.. 📍Location: Canada.

(Remote Work)

We are looking for a dedicated, resourceful, and friendly Technical Customer Support Specialist to join our team.  We are a small team and need a self-starter, and highly motivated person to learn all the ins and outs of Parent™. What we need you to come with is a positive attitude, a love for customers, and a willingness to learn. 

If this describes you, we invite you to grow your career in an innovative, fast-paced, and exciting company that is revolutionizing childcare management across the globe.

Job Responsibilities:

  • Fully understand the current and future Parent™ system.

  • Act as liaison between customers and the technical team.

  • Increase interaction with current customers.

  • Respond to customer inquiries via phone, email, or chat in a timely manner.

  • Create, manage, and follow up on customer tickets until they are resolved.

  • Record all activities using our current CRM to enhance visibility.

  • Follow the current internal customer success process and improve on it.

Job Requirements:

  • Relevant Bachelor’s Degree.

  • 2- 4 years experience in technical customer support.

  • fluent in English. 

  • Excellent written and verbal communication skills.

  • Strong organizational skills.

  • To operate within the Canadian time zone.


Job benefits:

  • Be a key part of an exciting international growth journey.

  • Attractive USD salary.

  • Remote job.

  • Health insurance.

  • Professional development.

About The Company
Before You Apply
remote Be aware of the location restriction for this remote position: Canada
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🙈  Does this job need an edit?
Technical Customer Support Specialist @Parent ApS
Customer Service
Salary
Remote Location
remote in Canada Canada
Job Type Full-time
Posted 1mth ago
🙈  Does this job need an edit?
Apply for this position Unlock 33,450 Remote Jobs
remote Be aware of the location restriction for this remote position: Canada
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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