Salary
|
Remote
Location
🇺🇸
USA Only
|
Job Type
Full-time
|
Posted
Today
|
Dec 11, 2024 - Freshworks Inc is hiring a remote Senior Customer Success Manager. 💸 Salary: $114,000-$164,450 usd base salary + variable compensation. 📍Location: USA.
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM).
Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.
Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.
As a Senior Customer Success Manager at Device42, you will work with and enable our largest and most strategic customers to help them realize the business value obtained through our software. You will combine technology expertise, process discipline, and passion for customer success to drive our customers’ and company’s expected outcomes.
We are looking for a unique individual to build trusted advisor relationships with our customers, help customers at all levels understand the value of our solution, and show them how they can be successful leveraging Device42 across their Hybrid IT needs. This person will partner closely with our sales, marketing, and product teams to manage successful customer engagements and outcomes.
This is a remote-based role, and the expected base salary range for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. This role is also eligible for a target bonus.
Compensation Package
$114,000-$164,450 USD Base Salary + Variable Compensation (where applicable)
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
🇺🇸 | Be aware of the location restriction for this remote position: USA Only |
‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. | ️
Salary
|
Remote
Location
🇺🇸
USA Only
|
Job Type
Full-time
|
Posted
Today
|
🇺🇸 | Be aware of the location restriction for this remote position: USA Only |
‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. | ️
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