Salary
-
|
Remote
Location
🇺🇸
USA Only
|
Job Type
Full-time
|
Posted
3wks ago
|
Aug 26, 2024 - Welby Health is hiring a remote Senior Customer Success Manager. 📍Location: USA.
Job Title: Senior Customer Success Manager
Department: Customer Success
Reports To: VP of Operations
Who We Are:
We are a dedicated group of individuals focused on helping patients and physicians improve outcomes relative to diabetes and hypertension through behavioral triggers with the patients. Through a combination of clinical and social data centered around the patient, we can generate a smarter care plan for our users centered around the total patient. Incorporating social and behavioral influencers along with clinical data from the EMR, and pushing back to the consumer in a very user-friendly way. We are here to transform healthcare by centering on the patient first, but also creating a valuable ecosystem for the physician as well.
Summary of role:
The Senior Customer Success Manager (CSM) will play a critical role in ensuring the success of our clients who utilize our remote patient monitoring and chronic condition management services. This role is responsible for fostering strong relationships with key stakeholders within client organizations, driving adoption and engagement of our platform, and ensuring clients achieve their desired health outcomes. The Senior CSM will also work closely with the VP of Operations to develop and track key performance indicators (KPIs) and will be instrumental in building and iterating on our CS playbook.
Responsibilities:
Qualifications:
Preferred Qualifications:
Additional Requirements:
This Senior Customer Success Manager position offers a unique opportunity to make a significant impact on the lives of patients while contributing to the growth of a company dedicated to transforming healthcare delivery.
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🇺🇸 | Be aware of the location restriction for this remote position: USA Only |
‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. | ️
Salary
-
|
Remote
Location
🇺🇸
USA Only
|
Job Type
Full-time
|
Posted
3wks ago
|
🇺🇸 | Be aware of the location restriction for this remote position: USA Only |
‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. | ️
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