Re-Training & Re-Implementation Associate @Mekari
Customer Service
Salary
Remote Location
remote in Indonesia Indonesia
Job Type Full-time
Posted 1wk ago
🙈  Does this job need an edit?

[Hiring] Re-Training & Re-Implementation Associate @Mekari

Dec 01, 2024 - Mekari is hiring a remote Re-Training & Re-Implementation Associate. 💸 Salary: competitive salary + daily allowance. 📍Location: Indonesia.

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.

In our 10+ years of journey we have reached over 1 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are eager to grow and create their #BiggestImpact.

Job Description:

  • Lead the end-to-end re-training and re-implementation process for Mekari software products, catering to both existing and former clients.
  • Design and deliver engaging product training sessions and demonstrations tailored to specific client needs.
  • Facilitate regular client reviews, gather new requirements, and leverage consultative discussions to ensure program effectiveness and project success.
  • Provide expert consultancy on best practices for utilizing Mekari software functionalities to maximize benefits.
  • Troubleshoot client issues and offer solutions to optimize their experience with Mekari software.
  • Analyze client data and usage patterns to identify challenges and opportunities for improvement.
  • Configure and set up Mekari software applications to meet client needs.
  • Gather client requirements for re-implementation and develop a comprehensive plan.
  • Handle administrative tasks, including generating weekly reports to track progress and outcomes.
 

Job Requirements:

  • Bachelor’s degree in any major.
  • Minimum 1-2 years of experience in training, business development, aftersales, or a related field (e.g., customer success, technical support) within a SaaS/Tech company.
  • Strong instructional design, delivery, analytical, and problem-solving skills.
  • Ability to adapt training content to diverse learning styles and client needs.
  • Comfortable working with numbers and interacting with clients.
  • Excellent written and verbal communication skills to effectively engage with clients and stakeholders at all levels.
  • Strong interpersonal and teamwork skills to collaborate effectively with internal and external stakeholders.
  • Familiarity with Mekari software products and their functionalities (a plus).
  • Proficiency in CRM tools, corporate productivity platforms, and web presentation tools (e.g., Microsoft Office, G Suite).
  • Experience in handling marketing campaigns is a plus.
  • Fluency in English is a plus.

What You Will Get:

1. Competitive salary + daily allowance.
2. Premium private health insurance (outpatient, inpatient, maternity, dental).
3. Early access to salary + flex installment (employee loan) via Mekari Flex.
4. Allowance for sports activities and glasses/contact lenses.
5. Flexible working hours and remote work culture with free co-working space services.
6. Annual and unpaid leaves from day 1 of join date + unlimited sick leave with doctor note.
7. Notebook Ownership Program.
8. Strategic office location, accessible by MRT.
9. Friendly and dynamic work environment.
10. Opportunity to take part in growing Indonesia's no. 1 SaaS company

 

Our team will review your application and will be in touch if your application is shortlisted to the next stage. If you do not hear from us in 30 days, we will keep your resume on file in case a relevant opportunity opens up.
 

Don't forget to check our Recruitment FAQ at bit.ly/RecruitmentFAQ-Mekari [ENG] or bit.ly/RekrutmenMekari-FAQ [INA] to find the answers to commonly-asked questions regarding our recruitment process.

We wish you the best. Hope to see you around soon!

About The Company
Before You Apply
remote Be aware of the location restriction for this remote position: Indonesia
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
🙈  Does this job need an edit?
Re-Training & Re-Implementation Associate @Mekari
Customer Service
Salary
Remote Location
remote in Indonesia Indonesia
Job Type Full-time
Posted 1wk ago
🙈  Does this job need an edit?
Apply for this position Unlock 33,420 Remote Jobs
remote Be aware of the location restriction for this remote position: Indonesia
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position Unlock 33,420 Remote Jobs
×
  • Unlock 33,420 remote jobs
  • Filter by location/skills/salary…
  • Create custom email alerts
  • Lifetime access

We’re not like the other sites. Come see why!

50% off in December 2024