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Customer Service
Partner Customer Success Manager
@JumpCloud
Customer Service
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Salary
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Remote
Location
đşđ¸
USA Only
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Job Type
Full-time
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Posted
2d ago
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đ Does this job need an edit?
[Hiring] Partner Customer Success Manager @JumpCloud
Oct 19, 2024 - JumpCloud is hiring a remote Partner Customer Success Manager. đ¸ Salary: $95,000 - $115,000. đLocation: USA.
All roles at JumpCloudÂŽ are Remote unless otherwise specified in the Job Description.
About JumpCloudÂŽ
JumpCloudÂŽ delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloudÂŽ, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloudÂŽ is IT Simplified.
What youâll be doing:
As a Partner Customer Success Manager, youâll be partnering closely with Channel Managers, dedicated team of Partner Education Specialist, Partner Support Engineer, Partner Solution Architect, Product and Engineering teams to deliver a world class partner experience. Partnering with Implementation services, you will oversee customer onboarding, working with customer stakeholders to achieve critical IT objectives in a timely fashion. You will act as a trusted advisor to partners and their key customers, providing guidance that drives product adoption, driving health and identifying expansion opportunities that benefit your partnerâs objectives. You will serve as the primary point of contact for all partner needs ensuring issues are receiving the proper attention, features are properly prioritized and sharing product updates that impact your partnerâs and their end customers environment.
Your duties and responsibilities include:
How success will be measured:
Weâre looking for:
In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual compensation range for this role, depending on individual candidate level and experience, is $95,000 - $115,000, including base salary and any related bonuses or commissions.Â
In the US, JumpCloudÂŽ provides a comprehensive benefits package, with several medical plans to choose from including a high deductible HSA plan with employer contribution, two dental plans, vision insurance, flexible spending account (FSA), employee assistance program (EAP), short- and long-term disability, life insurance and a 401k savings plan with match. We have a flexible paid time off policy.
Where youâll be working/Location:
JumpCloudÂŽ is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.
All roles posted in United States locations do require that you be located within one of the 50 U.S. States. Our Headquarters is in the Denver/Boulder, CO area but as a remote company, you are able to work remotely anywhere in the U.S. If you would like to spend time in our offices in the Denver/Boulder area, you are welcome to do that as well.
Language:
JumpCloudŽ has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloudŽ, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.
Why JumpCloud? Â
If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloudÂŽ is an incredible place to share and grow your expertise! Youâll work with amazing talent across each department who are passionate about our mission. Weâre out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. Youâll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about. Â
One of JumpCloudÂŽ's three core values is to âBuild Connections.â To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO
Please submit your rĂŠsumĂŠ and brief explanation about yourself and why you would be a good fit for JumpCloudÂŽ. Please note JumpCloudÂŽ is not accepting third party resumes at this time. Â
JumpCloudÂŽ is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.Â
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| đşđ¸ | Be aware of the location restriction for this remote position: USA Only |
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Back to Remote jobs >
Customer Service
Customer Service
|
Salary
|
Remote
Location
đşđ¸
USA Only
|
|
Job Type
Full-time
|
Posted
2d ago
|
đ Does this job need an edit?
| đşđ¸ | Be aware of the location restriction for this remote position: USA Only |
| âź | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. | ď¸
