Salary
|
Remote
Location
Canada
|
Job Type
Full-time
|
Posted
1mth ago
|
Aug 15, 2024 - OpenPhone is hiring a remote Manager, Customer Success. 💸 Salary: $180,000 to $200,000 cad annually. 📍Location: Canada.
For millions of teams working in dozens of industries, day-to-day business gets done on the phone. So why — despite the huge leaps we've taken in design and usability — does most business phone software still look, feel, and act like it was born in the 90s? OpenPhone is changing that.
We’re a new type of business phone with a mission to help people communicate better and be more productive.
We’re backed by Y Combinator and some of the best venture firms around including Tiger Global, Craft Ventures, Slow Ventures, and others. We take pride in providing an exceptional customer experience and a product people love, which is why we’re excited that our customers have rated us the #1 VoIP Provider on G2.
OpenPhone is the modern, sophisticated answer to the clunky, outdated phone systems that have been slowing down businesses for years. With thousands of happy customers and several rounds of funding in just five years, it's safe to say we're onto something big.
OpenPhone is seeking a dynamic and experienced manager to lead our customer success team. This role is pivotal in driving customer retention and growth, focusing on managing strategic relationships and providing value to our top investing customers.
In collaboration with our leadership team across marketing, support, and product, you'll play a pivotal role in the next phase of OpenPhone's growth. Your focus will be on serving our North American customer base, making a company-wide impact by scaling growth across our most strategic book of business.
Key Responsibilities:
About you:
The on-target earnings (OTE) for this position range from $180,000 to $200,000 CAD annually, which includes both a base salary and a variable component. The base salary comprises 70% of the total compensation, while the remaining 30% is performance-based.
The range displayed reflects the target for new hire OTE, and within this range, individual pay is determined by your skills and experience, as well as relevant education. Your recruiter can share more and answer questions about the specific OTE range during the hiring process.
Compensation is just one component of OpenPhone’s total rewards package. Your package will include equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy.
As a fully remote company, we thrive asynchronously as a team. We are curious, ambitious, and dedicated to our work. We value trust above all else, and have a strong bias for action. If you're looking for a place to do your life's work, please get in touch. We'd love to hear from you.
And remember, there's no such thing as a 'perfect' candidate. We're looking for optimists with grit and determination, who are excited to face the challenges of a growing startup. OpenPhone is the type of company where you can grow, and we encourage you to apply for this role even if you don't think you meet all the requirements.
We are committed to creating an inclusive and diverse work environment. It is important that you are able to bring your authentic self to work every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #LI-Remote
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Be aware of the location restriction for this remote position: Canada | |
‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. | ️
Salary
|
Remote
Location
Canada
|
Job Type
Full-time
|
Posted
1mth ago
|
Be aware of the location restriction for this remote position: Canada | |
‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. | ️
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