Customer Support Engineer (UK) @Natterbox Ltd

What We Do...

Natterbox enables organisations to deliver class-leading service levels to their customers through efficient and effective integration of voice into their digital customer communications. Almost 600 organisations around the world rely on Natterbox to set new standards in customer experience to drive measurable increases in sales efficiency, competitive advantage and organisational success.

A tiny bit of about how we got to where we are today...

Time and time again, we have seen companies struggle in capturing data derived from customer conversations, which has left them hamstrung in delivering the optimal customer experience. This can and has led to poor sales and service performance, poor customer satisfaction and consequent loss of business.

Natterbox launched in 2010 to solve these business telephony issues and bring voice into the digitised customer experience through our cloud PBX service that captures and integrates voice into customer processes and the Salesforce CRM system.

So why should I consider a career at Natterbox?

• The product's success speaks for itself - we are one of Salesforce’s fastest growing ISVs after all!
• We look after our staff's wellbeing - something which has never been more important! In a recent wellbeing survey, our employees scored their wellbeing over 50+ NPS. And we are working towards pushing that even higher!
• We reward our staff for their commitment and hard work - from competitive salary packages, to staff benefits which cater for all needs. We also focus strongly on helping our team members reach their ultimate career aspirations.
• We work hard, but have a lot of fun along the way! We arrange great events for our staff, but also include our partners, suppliers and community in celebrating success.

Interested in hearing more about us?

Come take a look for yourself...

https://www.natterbox.com/company/