Salary
-
|
Remote
Location
🇺🇸
USA Only
|
Job Type
Full-time
|
Posted
3wks ago
|
Oct 11, 2024 - ECP is hiring a remote Customer Success Specialist. 📍Location: USA.
ECP is a market-leading SaaS solution that enables senior living communities to better care for their residents. ECP is used in over 7,500 communities around the world. We're looking to further expand by increasing the number of customers that use our software and increasing the scope of how we serve our customers by developing and releasing new products.
Senior living is deeply under-penetrated with software, and ECP is one of the industry's largest and fastest-growing software companies. Our mission is to build world-class software that improves the quality of life for seniors and improves clinical, business, compliance, and operational performance for our customers.
We are looking for a Customer Success Specialist to drive the creation and implementation of programs to drive strong engagement with the ECP customer base, including customer newsletters, developing webinars to support product knowledge and updates, leading coordination of a customer advisory board, and ensuring we have the right operational processes to gather data that informs us of customer health. This is a new role we’re creating, which will have a meaningful impact on how we partner with our customers as we continue to grow.
Our headquarters is in Wisconsin, but we are open to remote candidates within the U.S.
Requirements
🇺🇸 | Be aware of the location restriction for this remote position: USA Only |
‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. | ️
Salary
-
|
Remote
Location
🇺🇸
USA Only
|
Job Type
Full-time
|
Posted
3wks ago
|
🇺🇸 | Be aware of the location restriction for this remote position: USA Only |
‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. | ️
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