Nov 20, 2023 - Persado is hiring a remote Customer Success Manager. 📍Location: USA.
Salary Range: $100,000.00 - $120,000.00 per year base salary (which is dependent on a variety of factors including relevant experience, geographic location, business needs, and market demand).
Who We Are:
Persado provides the only Motivation AI platform that generates personalized communications at scale, inspiring each individual to engage and act. Many of the world’s largest brands, including Ally Bank, Coach, Dropbox, Kate Spade, JP Morgan Chase, Marks & Spencer, and Verizon, rely on Persado to engage customers across their journey, from acquisition communications to online cart conversion. Persado’s Generative AI for the enterprise is trained on more than 100 billion digital business language impressions across industries, enabling marketers to motivate customers and drive significant business value. Persado has been recognized by CB Insights as the top Leader for Generative AI Text Content Generation.
As an employer, Persado is committed to creating a place where everyone’s unique perspective is valued. We understand that our team members and our inclusive culture are what make Persado special. Persado is proud to be named on Fast Company’s World’s Most Innovative Companies list in 2020 and Built In’s Best Places To Work in 2021 & 2022.
What We Are Looking For:
As a Customer Success Manager, you will be responsible for partnering with both internal teams and customers to drive value through adoption of Persado’s platform. You will collaborate with customers daily to build relationships, establish success metrics & track results, drive utilization, bring awareness of all available Persado solutions, and uncover growth opportunities.
What You Will Work On:
Drive customer engagement and adoption of Persado, serving as the primary day-to-day client contact
Apply a results-oriented, methodical approach to collaboratively develop and execute an account plan and operating playbook that moves customers along a maturity path
Be an advisor, expert and evangelist of Persado products and testing methodologies: educate and onboard customers, develop users and supporters, build a story of program success, and advocate for customer needs
Use creative problem-solving to manage multiple work streams simultaneously and deliver results in a fast-paced environment. Build and advance skills including:
Travel to clients as needed (estimated 1-2 times per quarter)
What You Bring:
What We Offer:
Achieve your life goals and work goals at Persado.
Valuing diversity at Persado means recognizing and respecting human differences and similarities. Persado is committed to diversity with respect to all aspects of employment. All decisions regarding recruitment, hiring, promotion, compensation, employee training and development, and all other terms and conditions of employment, will be made without regard to race, religious beliefs, color, gender identity, sexual orientation, marital status, physical and mental disability, age, ancestry or place of origin.
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Multiple opportunities. Upskilling programs, 1-1 coaching and more.
|🇺🇸||Be aware of the location restriction for this remote position: USA Only|
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