Salary
|
Remote
Location
Mexico
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Job Type
Full-time
|
Posted
1mth ago
|
Sep 03, 2024 - Awesomely is hiring a remote Customer Success Hero. đ¸ Salary: $1,300 usd/month. đLocation: Mexico.
Hi there. We are a small (growing fast) 8-Figure Online Publishing Company providing training, coaching and tools to real estate investors, seeking a full time (and highly awesome) Customer âSuccess Heroâ to help provide stellar support to our customers and members. If you're interested, then please carefully read this entire page and follow the instructions for next stepsâŚ
You, In a Nutshell:
As a âCustomer Success Heroâ, you'll join our small team of awesome co-heroes working remotely (from home) as a key âtier oneâ support role. Youâll work one-on-one with our awesome customers via email at first, and eventually via phone and live chat also. Your heroic role is kindly answering people's questions, solving their problems with warmth & friendliness, and helping them succeed awesomely. This is a full-time position (9a-6p EST, M-F) and the salary starts at $1,300 USD/month. Seem interesting? Then keep reading⌠ă
Us, In a Nutshell:
Weâre Awesomely, an online publishing company with a rich history of experience in the real estate investing industry. All of our customers/clients/members are real estate investors with U.S. based target markets, but could be operating from anywhere in the world. The awesomeness we create for them ranges from content-rich blog posts, videos & podcasts to structured online training programs. Youâll see on our website www.Awesomely.com our company tagline is âReal Estate Investing for Awesome Peopleâ, which gives a little hint about our vibe and culture. Our success hinges on delivering awesomeness to people that helps them level-up their REI game in some way. We take our mission statement seriously and revisit it together weekly. It's a key driver & filter for everything we say and do as a team, and we're super proud to talk about it anytime we canâŚ
To always be leveling-up with specialized knowledge, world-class training and rare insights that â accelerate profits, â amplify your results, and â ultimately make your life easier, awesomer, and more rewarding in meaningful ways.
Hmmmm, could be. Depends, does this sound like you?âŚ
If this sounds like you, then keep reading and read carefullyâŚ
Our Hero will work one-on-one with our awesome customers (from your own home) answering their questions, proactively solving problems, and helping them succeed. Some of this is âreactiveâ support, like responding to emails, phone calls and live chat on our website â while other aspects are âproactiveâ, like writing customer thank you notes for example, or making welcome calls to anyone who buys more than one product at a time from us.
Basically this person will be a front-line customer champion, not just âsupportingâ but going the extra mile to give people a great big âWow!â experiences with us.
Yes! I already listed a bunch of them up top, but additionally to those already mentioned the right person for this willâŚ
Since we donât have a âstorefrontâ or physical office, we all get to enjoy the rare benefits of a remote work lifestyle. Just about everything we do happens through the internet, email, Zoom, Skype, mobile phones, etc, including weekly team meetings via video. So you need to be cool with that. We expect a lot from our small team, but as a result weâre very flexible with work times, vacation schedules and we love to cut up and have a lot of fun while getting awesome stuff done.
PS- This is also why the âself-starterâ thing is so important. If you canât organize yourself well, or the idea of not working around people in an office makes you feel sad, then this isnât for you. Yes, as crazy as it may sound, our ideal âHeroâ is someone who's both (i) wired to sincerely enjoy helping people, and (ii) great with working from home without others physically around you.
This is a full-time position. Our Hero's salary starts at $1,300 USD per month, and ânormal hoursâ are 9am â 5pm EST Monday through Friday. We take normal U.S. holidays off, of course.
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Be aware of the location restriction for this remote position: Mexico | |
âź | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. | ď¸
Salary
|
Remote
Location
Mexico
|
Job Type
Full-time
|
Posted
1mth ago
|
Be aware of the location restriction for this remote position: Mexico | |
âź | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. | ď¸
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