Dec 06, 2023 - Petlab Co. is hiring a remote Customer Care Agent- French Speaking. 📍Location: USA.
Title: Customer Care Agent- French Speaking
Location: US Remote
Compensation: $18.00/hour + benefits
About Petlab Co
PetLab Co. is the world’s fastest-growing pet supplement business. Launching in 2018, we successfully achieved a 9-figure revenue in 2022 without any external funding. We have a loyal community of loving pet parents and over 1.5 million happy dogs whose lives have been positively impacted by our innovative products. Our team is vibrant, fast-moving, and customer-driven where high-performers are valued and rewarded. And it is the ideal place for an ambitious, hardworking, animal lover who wants to progress their career rapidly.
About the Role
PetLab Co. is looking for a skilled Customer Care Agent to join the growing customer experience team. In this role, you’ll be the voice of a trusted brand that helps pets feel better at every stage of life. This role reports to one of our Customer Care Team Leads and is a full time, hourly position. Your primary responsibility will be answering calls from our customers and helping them find solutions. When you’re not on the phone, you will be helping support customers in other channels like email, chat, or text.
Monday-Friday 9:00am ET – 5:30pm ET or 11:00am – 7:30pm ET
Tuesday-Saturday 10:00amET – 6:30pm ET
What you Need
As a member of the Customer Care team, you identify with our core values:
The Good Stuff…
Petlab Co is an equal opportunity employer that is committed to diversity and inclusion. We encourage all applications irrespective of gender, race, sexual orientation, religion, age, nationality, marital status, and disability. We believe that diversity is at the heart of innovation and we welcome passionate candidates from all backgrounds. Come join the family and see for yourself!
|Be aware of the location restriction for this remote position: USA Only
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