Sep 27, 2023 - DemandLab is hiring a remote Client Success Strategist. 📍Location: Northern America.
The Client Success Strategist plays a leading role in developing and managing client relationships, building client trust, and driving client value and success. This individual must be first and foremost a marketer. You will be the prime point of contact with our clients’ marketing leadership so you must be able to bring a deep knowledge of marketing and martech and understanding to lead the conversation.
This individual will be responsible for developing long-term relationships with clients, connecting with key business executives and stakeholders, managing and developing client accounts to initiate and maintain favorable relationships, leading the timely and successful delivery of client solutions, and liaising between clients and the rest of DemandLab’s high-performing team.
The Client Success Strategist will thrive in a fast-paced environment and take ownership of accounts, their career, and the entire team’s success. They bring bold, new ideas and strategies to the table for clients and find it easy to meet new people and push our teams and our clients in new directions.
Qualified applicants must possess a solid background in demand generation or marketing operations, with demonstrated expertise in Marketo and similar expertise in Salesforce. Experience with multiple platforms is a strong plus.
Client Management and Success
DemandLab Client Management uses a high-touch, high-intensity, dedicated model.
The successful candidate will combine in-depth knowledge of a client’s goals, business operations, industry knowledge, competitive landscape, and service initiatives with experience in sales and marketing strategies and technologies to meet or exceed the client’s overarching business objectives and financial goals. This includes:
The Client Success Strategist is an innovator, a trendsetter, a both-side-of-the-brain thinker who can connect customer journey best practices, technology, and data to all other aspects of a client’s business to drive growth opportunities. This include:
Successful team members in this role must meet the following experience, qualifications, and education criteria:
Education and Experience:
DemandLab is a leading marketing consultancy company, championing the cause of integrated, end-to-end, automated marketing, and sales since 2009. Our global, award-winning team accelerates success with advanced expertise in marketing, sales, and service, supporting technologies, strategy, process, and execution.
We’re doing big things for big-name clients, and we are growing fast. After a decade of leveraging the power of technologies for marketing automation, customer relationship management, content creation, and data visualization in North America, we have opened our first European office in Budapest, Hungary. If you’re ready to reach for the next challenge in an ambitious, multidisciplinary team, making a name for itself in the emerging field of marketing technology, we want to hear from you.
When you join us, you can expect to receive great benefits including:
Proxify • Discover better-paying remote jobs like never before.
Multiple opportunities. Upskilling programs, 1-1 coaching and more.
|Be aware of the location restriction for this remote position: Northern America|
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