Oct 03, 2023 - Celestino is hiring a remote Call Center Team Leader. 📍Location: Greece.
Celestino, counting decades of successful presence in the fashion industry, offers high quality clothes, accessories, and home items at unbeatable prices. Focusing, mainly on the customer, the company has managed to earn both the love and the loyalty of the Greek market increasing the number of new customers and maintaining the loyal ones. The company’s determination to focus on innovation and ability to constantly develop to adapt to the industry’s shifts, brought the brand to the top of the Greek market, making Celestino (in 2021) #1 Greek fashion e-shop.
With over 40 stores in Greece, a mission that focuses on customers’ satisfaction and an impressive web presence, and values that concentrate on the highest professional standards and a healthy working environment, Celestino manages to perfectly combine the modern and approachable image of high street fashion brands with the quality of luxury ones.
About the role
We are looking for an experienced Call Center Team Leader, that will be responsible for managing and supporting the Call Center Agents’ team delivering exceptional customer service and order processing in Celestino’s e-shop. This role's primary objective will be to lead, coach, and motivate the team to achieve individual and collective goals, while maintaining a high standard of customer satisfaction.
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|Be aware of the location restriction for this remote position: Greece|
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