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TheyDo

Managing customer experience in a delightful way

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About TheyDo

About TheyDo

TheyDo is the first B2B SaaS platform that allows organizations to redefine cross-team collaboration around the customer journey. Our attractive and intuitive interface radically improves the experience of managing journeys. With TheyDo, teams can integrate customer insights around the journey, surface the right opportunities for CX improvement, and quickly align around the customer-centric decisions that bring the most value to both customer and business.


Founded in 2019, TheyDo’s three co-founders transformed it from a consultancy company to a user-friendly software platform for customer journey management. We’ve grown exponentially since then, having raised $14M+ from top investors to continue expanding our team alongside the platform’s functionalities and integrations. Our passionate, remote-working team from 🇳🇱🇩🇪🇪🇸🇩🇰🇷🇴🇺🇦🇫🇮🇦🇷🇺🇸 is set to triple by the end of 2023.


We see a future where journey-centric working is the norm for every company and they can easily scale service design across teams, products, and geographies. TheyDo is already trusted by Enterprise organizations worldwide and we’re on a mission to help every organization scale Journey Management.


Get to know our co-founders, engineers, marketing and customer enablement team members — a growing group of dedicated individuals with a customer-centric mindset, read more on our About Us page. Or for more information about TheyDo, check out our website and app!


Our culture

As a remote company spread throughout Europe, our company culture and the way we work together are our top priorities. Our virtual office space is where you’ll see most colleagues on the day-to-day, but we cherish quality, in-person bonding time and meet up for quarterly onsite working events to further deepen our connectivity. We strive for inclusivity and diversity within our teams and are generally just a bunch of caring, open-minded people who respect each other and the work we each bring to the table.


Our core values – confidence, ingenuity, collaboration, and transparency – are the driving force behind every decision we make. We put our confidence in the power of connecting the dots around the customer journey. You’ll see our ingenuity in the ways that we’re constantly pushing the limits and challenging ourselves to innovate. We believe that collaboration across teams is what fuels customer-built growth and we use transparency to foster a culture of empowerment and accountability.


Bottom line, we’re fuelling a journey-centric revolution, and we want to work with people who get as much energy from Journey Management as we do. Does this resonate with you? Give us a shout.

Remote Jobs at TheyDo

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