Careers at Hotjar

About Hotjar

We started life in 2014 as a people-first, self-funded, fully-distributed company, dedicated to helping people make websites their users love. We help show how users behave and what they feel strongly about, so product teams can deliver real value, fast. Then after seven great years (almost all of which were profitable), we joined forces with Contentsquare to take this mission to the next level.

We’re very proud to serve customers in 180+ countries, and work with the best people around the world: our global team of over 200 Hotjarians works remotely throughout Europe, the Americas, and Africa.

Culture at Hotjar

Hotjar is a successful Product Experience Insights company that operates on a fully remote basis, with team members spread throughout Europe, Africa and the Americas. Our team casts a wide net across many locations, lifestyles, and backgrounds. We celebrate the uniqueness and strength found in diversity: it’s our differences that make us interesting, and our shared belief in Hotjar’s Core Values that bind us together.

These values form Hotjar's culture as one guided by respect, transparency, collaboration, and direct feedback. We put our customers at the heart of everything we do, and we do so through a diverse team working together in an honest, inclusive environment. We all commit to creating a safe working environment and are allies to those often underrepresented - including but not limited to members of BIPOC and LGBTQIA+ communities, people with disabilities, and all people who identify as women.

We believe people from different backgrounds, with different identities and experiences, make our product and our company better – just as our users come from everywhere, a diverse team helps ensure we create a product that is accessible to a wide range of people. 

We're passionate about communicating clearly with our users and within our team. We pursue big goals by prioritizing brilliantly, taking quick decisions, and delivering incremental change. Success is measured by the value we create for our users.

Want to find out more? A few resources from our blog:

• How we collaborate effectively on a 100% distributed team
• Our co-founder and chairperson on why we're challenging traditional business leadership methods
• A few team members on how working remote at Hotjar has impacted their life

What is Hotjar product?

Hotjar is a powerful product that reveals the online behavior and voice of a website’s users. By combining both analysis and feedback tools, Hotjar gives the ‘big picture’ of how to improve a site's user experience and performance / conversion rates. Our team work on the compelling challenges that come with large-scale web traffic and analytics, on a product that has a real impact on the thousands of users we support around the world. We work in an agile environment, 100% remotely, and actively encourage both personal and professional growth; always be learning is one of our core values. Find out more about our product on our company site (www.hotjar.com) and product roadmap (docs.hotjar.com/v1.0/page/roadmap). 

Remote Jobs at Hotjar