Our Mission - “ To Bring Dignity Back Into Ageing ‘’
Message from our Owner & Managing Director:
"Hello, my name is Nisha Chandarana and I am passionate about bringing premium quality care in my local area.
My mother was my rock and my soul mate. In her old age, my mother suffered a multitude of health problems and as a family, we pulled together to support her. When looking for extra care and support for her, I was shocked that there was a lack of good quality care.
I lost my mother in Nov 2014, after which I decided that I wanted to be the person to provide premium quality care in my local area. Whilst searching as to how I can provide such care, I came across Home Instead. The Home Instead ethos, matched mine as they have a strong reputation for providing dignified and personalized care which put clients first.
I realized that most seniors prefer to remain and live independently in their own homes as long as possible and we can make this possible by providing companionship, light housekeeping, meal preparation, medication reminders, shopping assistance, doctor’s appointments and personal care such as bathing and dressing and even Live-in Care.
Our CAREGivers are carefully selected for their empathy, compassion, reliability and integrity.
We invest heavily in training our CAREGivers, to give them the skills to meet the changing needs of our clients and they are all fully Criminal Records Bureau checked and insured.
Our service is different because our visits are a minimum of one hour and our CAREGivers are matched to our clients. We send the same CAREGiver as much as possible and are always introduced by our Care Manager, so a stranger will never turns up at the door. Our CAREGivers do not wear uniforms and they just look like a friend or family who are visiting."
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