H&M

H&M is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers, and children.

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100K+ employees

@hm company/h&m

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About H&M

H&M’s Global Customer Service is a multichannel and multi-brand organization with a focus on the customer dialogue throughout the customer journey. Our customer is at the heart of everything we do.

Today, Customer Service has around 3500 employees globally and has established 16 Customer Service Centers around the world. In our Center in Maastricht, the Netherlands, around 450 colleagues take care of H&M’s customers in 9 different countries and in 6 different languages.

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