FORWARD is a venture-backed company on a mission to build technology solutions allowing Governments to assist their community at scale. Our technology platform connects businesses and people to national, state, and local resources in one place.
Local municipalities, including cities, counties, economic development corporations, and chambers of commerce, are utilizing FORWARD to provide resources and economic resiliency to local businesses and communities.
Our fully remote team works hard, but we fully embrace the advantages of this new paradigm. We work autonomously, collaborate asynchronously, and take ownership of our work.
Our payment volume has grown 5X over last year and we are now targeting to facilitate over $1B of payments per year. In order to support this level of growth, FORWARD is looking for a Director of Payment Services to lead our Payment Services team, and to work with our Senior VP of Operations to scale payment and treasury solutions.
Payment Services is a crucial component of FORWARD. This team ensures that all payments are delivered accurately and timely on behalf of our customers to their communities and applicants. The Director of Payment Services role will shape our current and future payment product offerings having a tremendous impact on the FORWARD business
The ideal candidate is a hands-on detailed oriented leader that is customer-focused, with excellent communication skills, and works effectively in a fast-paced organization. In this role you and your team are the primary resource for payment services, vendor relationships, payment & cash management activities, and required analysis and reporting.
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