[Hiring] Travel Support & Booking Specialist @Hopesglobalgetaways

Role Description

We are looking for reliable, service-oriented individuals to join our remote team as Travel Support & Booking Specialist. In this position, you will assist clients with researching vacation services, completing reservation-related tasks, and managing important details before their departure. The role may involve hotels and resorts, cruises, all-inclusive packages, transportation, tours, activities, family vacations, couples trips, group travel, and international getaways.

What You Will Do

• Respond to client inquiries and gather necessary trip information
• Search for vacation services based on requested dates, destinations, and budgets
• Compare accommodations, cruises, packages, transportation, tours, and activities
• Share suitable options and answer general planning questions
• Assist with securing client selections through approved booking platforms
• Review names, dates, pricing, and reservation information for accuracy
• Prepare and organize confirmations and essential booking details
• Keep track of deposits, final payments, and required deadlines
• Follow up with clients regarding pending information or decisions
• Provide reservation updates and pre-departure information
• Assist with routine modifications and service requests
• Maintain complete and organized booking records
• Stay informed about supplier procedures, promotions, and available vacation products

Qualifications

• Strong customer service and communication abilities
• Organized and comfortable managing detailed information
• Accurate when reviewing reservation information
• Able to prioritize multiple requests and deadlines
• Comfortable conducting online research and comparing options
• Dependable and able to work independently
• Basic computer, email, and internet proficiency
• Willing to learn booking technology and supplier systems
• Reliable internet access and compatible device
• Self-motivated and receptive to continued learning
• Must be 18 years of age or older
• Must reside in the US, UK, Spain, Australia, Mexico, or another qualifying region

Benefits

• Fully remote opportunity
• Flexible part-time or full-time scheduling
• Beginner-friendly onboarding and training
• Booking system and supplier platform education
• Customer support and reservation training
• Destination and vacation product education
• Professional certification opportunities
• Access to established supplier resources
• Travel-related discounts and industry benefits where applicable
• Continued professional development and virtual team support