[Hiring] Travel Planner @Overseas Network

Role Description

You will be handling a portfolio of Luxury Travel Advisors and responsible for assisting them on all elements of their client trip. Responsible for translating complex travel needs into highly curated, seamless journeys - from sales conversion through execution - upholding brand standards, and delivering exceptional white-glove service. This role sits at the intersection of luxury sales, product expertise, and flawless execution, requiring strong judgment, commercial awareness, and deep attention to detail.

Your main Tasks

• Building itineraries, researching destinations and products, experiences, villas, etc.
• Creating presentations and budgets, vouchers, travel documents...
• Building relationships with Travel Advisors to assist in building repeat business
• Contact suppliers (hotels, activities, etc.) and negotiate rates/contracts
• Book travel arrangements (hotels, activities, car rentals, restaurants…) and ensure compliance with provider payment policies
• Excellent customer service
• Become adept at using proprietary sales tools and resources
• Coordination with vendors and clients before, after, and during travel

Qualifications

• Fluent English
• A quick learner with good sales skills
• Not afraid of challenges and a team player
• Extremely detail-oriented with the ability to multitask in a fast-paced, deadline-driven environment
• Street smart when it comes to finding clues online
• A fast learner with tech-savvy products (Hubspot CRM, Travefy Itinerary builder…)
• Experienced with Microsoft Office (PowerPoint, Word, Excel) & Google Suite (Slides, Docs, Sheets)
• Customer service oriented and an excellent communicator (spoken and written)
• Knowledgeable on the luxury travel segment
• Responsible with a strong work ethic
• Obsessed with discovery and have a strong interest in travel culture
• Plus if able to speak a second language such as French

Benefits

• Quarterly variable sales bonus
• Discounted hotel rates for personal travel
• Opportunities to travel on incentive trips offered by Overseas Network
• 15 days of interrupted service leave per year

Salary

Dependent on market location.