[Hiring] Travel Operations Specialist @Ventura TRAVEL
Travel Operations Specialist @Ventura TRAVEL
Travel and Hospitality
Salary unspecified
Remote Location
Employment Type full-time
Posted 2d ago

[Hiring] Travel Operations Specialist @Ventura TRAVEL

2d ago - Ventura TRAVEL is hiring a remote Travel Operations Specialist. πŸ’Έ Salary: unspecified πŸ“Location: Japan

Role Description

As a Travel Operations Specialist Japan , you ensure a strong operational foundation by:

  • Managing reservations and operational coordination for our trips, ensuring smooth execution from planning to departure.
  • Reviewing and processing invoices, prepayments, and operational expenses accurately.
  • Acting as the main point of contact for local service providers and tour guides, building long-term, trusted relationships.
  • Researching, vetting, and onboarding new suppliers to continuously enhance trip quality and variety.
  • Negotiating with hotels, transport companies, and activity providers to secure competitive conditions while maintaining the highest quality standards.
  • Making smart, cost-efficient decisions that strengthen our products without compromising the guest experience.
  • Collaborating with internal teams to align operations with trip design and guest expectations.
  • Monitoring provider performance, collecting feedback from guests and guides, and using insights to improve operational processes and product quality.
  • Responding quickly and effectively to operational challenges, finding pragmatic solutions, and supporting tour guides on the ground when it matters most.

Qualifications

  • Fluent in Japanese and English, with excellent written and verbal communication, including business Japanese experience for professional correspondence and negotiations.
  • Proven operational experience in Japan’s tourism industry, with a strong track record of delivering exceptional quality and seamless experiences.
  • High standards, follow through on commitments, and take pride in making every detail count.
  • A natural problem-solver with a passion for accuracy and efficiency.
  • Strong interpersonal skills and a collaborative mindset.
  • Tech-savvy and curious, comfortable exploring new tools and open to working with AI to streamline operations, enhance productivity, and innovate processes.
  • Receptive to feedback, always eager to learn, grow, and continuously improve.
  • Positive, calm under pressure, and ready to tackle challenges with energy and optimism.

Requirements

  • Proficiency in German or French.
  • Prior operational experience in Japan.
  • Strong corporate/business background in Japan.
  • Experience in dealing with Japanese businesses.

Benefits

  • Freedom to be creative in achieving results.
  • International & friendly working environment.
  • Quarterly Social Days and Team Events.
  • Work out of other offices in the Ventura network around the world.
  • Opportunity to constantly learn and grow.
  • We care about the well-being of our employees (regular O3, satisfaction surveys, etc.).
  • Yearly 2-week-offsite, if we achieve our goals.
  • Participation in the overall company's profits.
Before You Apply
️
remote Be aware of the location restriction for this remote position: Japan
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Travel Operations Specialist @Ventura TRAVEL
Travel and Hospitality
Salary unspecified
Remote Location
Employment Type full-time
Posted 2d ago
Apply for this position
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remote Be aware of the location restriction for this remote position: Japan
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply βœ“
Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
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