[Hiring] Travel Coordinator @Weekday AI

Role Description

This role is for one of Weekday’s clients.

As part of the Operations team, you will manage the post-booking workflow, coordinate with guests and suppliers, and ensure every itinerary is accurately organised. You'll also track payments and prepare travel and financial documents.

Key Responsibilities

• Booking Coordination: Coordinate with suppliers to book agreed itineraries accurately and communicate all arrangements.
• Guest Communication: Handle post-booking inquiries, changes, and special requests throughout the guest's travel journey.
• Supplier Coordination: Keep suppliers updated on guest requests, changes, and confirmations.
• Payment Management: Track payments, send payment links to guests, and prepare documents for supplier payments.
• Travel Documentation: Prepare and share travel planners, itineraries, and related documents with guests and suppliers.
• Booking Systems: Maintain accurate records in internal booking software, generate reports, and carry out basic data analysis.
• Process Improvement: Identify workflow gaps and potential conflicts early and help resolve them.
• Team Coordination: Work with Sales, Customer Support, and Destination Guides to ensure smooth handovers and trip delivery.

Qualifications

• Undergraduate degree in any discipline; a postgraduate qualification is a plus.
• 3-5 years of relevant work experience. Travel industry experience is highly desirable.

Requirements

• Strong attention to detail in tour operations and booking coordination.
• Excellent written English and clear communication with guests and suppliers.
• Strong organisation and time management across multiple departures.
• Ability to identify issues early and work with others to resolve them.
• Comfort with document formatting, spreadsheets, and PowerPoint.
• A proactive approach and ability to work independently.

Benefits

• Salary range: Rs 500000 - Rs 600000 (ie INR 5 - 6 LPA)
• Location: Remote
• Job Type: Full-time