[Hiring] Travel Booking Specialist @Fran's ExploreMore Travel

Role Description

Are you passionate about travel, logistics, and customer service? We are looking for an organized and detail-oriented Travel Booking Specialist (Remote) to join our growing team and ensure our travelers have a seamless, stress-free experience from planning to departure. If you love working with people, coordinating reservations, and have an eye for precision, this is the perfect opportunity for you.

As a Travel Booking Specialist, you will play a central role in managing day-to-day reservations, handling client requests, and ensuring every component of their journey is coordinated smoothly.

Responsibilities

• Manage travel inquiries, bookings, and reservations for accommodations, flights, cruises, and ground transport.
• Verify reservation accuracy, including dates, names, itineraries, and payment schedules.
• Coordinate special client requests, dining reservations, and destination activity arrangements.
• Provide warm, responsive, and professional communication to travelers via phone, email, and digital messaging.
• Collaborate with hospitality vendors and team members to maintain high service standards.
• Address travel adjustments, schedule changes, and guest inquiries with efficient problem-solving.
• Complete basic administrative tracking and documentation within central booking platforms.

Qualifications

• Passion for travel, guest services, and helping others.
• Strong written and verbal communication skills.
• Basic computer skills required, including comfortable familiarity with web browsers, email platforms, and spreadsheet tools.
• Ability to multitask, manage deadlines, and maintain attention to detail.
• Capable of working independently from a home workspace as well as collaboratively with a remote team.
• Previous experience in customer service, hospitality, or travel is a plus but not required.

Benefits

• Competitive pay with performance-based incentives.
• Flexible work schedule with work-from-home autonomy.
• Exclusive discounts on travel, resort stays, and hospitality partner perks.
• Opportunities for skill development and career growth within a supportive team.
• Dynamic, positive, and collaborative virtual culture.