[Hiring] Senior Corporate Travel Advisor @Atlas Travel & Technology Group Inc

Role Description

A Sr. Corporate Travel Advisor is responsible for delivering high-touch, end-to-end travel management services for executives and corporate clients, often handling complex domestic and international itineraries. This role requires advanced expertise in global travel logistics, fare construction, and travel technology, along with the ability to anticipate client needs and provide proactive, consultative solutions.

• Process air, rail, car, and chauffeured transportation bookings for domestic, international, and group travel with a high degree of accuracy and efficiency.
• Utilize company-supported tools and systems, including GDS, Booking Builder, Groundspan, rate desks, disruption dashboards, omnichannel communication platforms, and online booking tools.
• Ensure compliance with corporate and account-specific travel policies.
• Maintain strict confidentiality while adhering to security and PCI standards.
• Interpret and validate fare quotes using multiple sources, including GDS, online platforms, and consolidators.
• Promote preferred vendors and support account-specific travel programs.
• Stay current on industry trends, vendor updates, and new travel products.
• Meet and maintain service level agreement (SLA) standards, including response time, quality, and proper use of profiles and quality control systems.
• Consistently achieve a benchmark of 200+ transactions per month.
• Complete required annual training and maintain professional development standards.
• Deliver exceptional, value-added customer service and document contributions.
• Maintain professionalism in all client and team interactions.
• Requires a minimal amount of travel.

Qualifications

• Ability to collaborate effectively within a team environment.
• Proficiency in GDS systems, with Sabre experience preferred.
• Strong communication and customer skills.
• Solid global geography knowledge and ability to utilize geographic resources effectively.
• Working knowledge of Google Workspace (Docs, Sheets, Calendar, etc.).
• Strong problem-solving and critical-thinking abilities.
• Highly detail-oriented with excellent organizational skills and strong follow-through.
• Proven customer service experience.

Requirements

• Minimum of 5 years Corporate Travel Advisor experience.
• Internet searching, Google Workspace, industry tools.
• Ability to communicate in standard business English both written and spoken.
• Ability to read and comprehend simple instructions, correspondence, and memos.
• Ability to effectively present information in one-on-one, small group situations to customers, clients, and other employees of the organization.

Benefits

• Remote work environment.
• Working hours: Monday - Friday 8:30am - 5:00pm ET.

Physical and Mental Demands

• Requires an adequate range of body motion and mobility to enable the individual to perform the essential functions of the job.
• Requires ability to remain in a stationary position for prolonged periods of time throughout the workday.
• Requires ability to move about to access file cabinets, office equipment, etc.
• Requires ability to operate a computer, telecommunication devices, and other office equipment for prolonged periods of time throughout the workday.
• Requires ability to express or exchange ideas by means of the spoken word.
• Requires the ability to perceive the nature of sounds.
• Requires clarity of near vision.
• Requires the ability to work and cooperate with other employees and clients at all levels and from diverse backgrounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is a remote environment.