[Hiring] Luxury Travel Consultant - Madikwe Specialist @African Safari Group

Role Description

African Safari Group is a leading luxury travel company, curating bespoke experiences across Africa. We specialize in creating unforgettable journeys for clients who appreciate personalized, high-end travel experiences. As we expand our Madikwe offerings, we're looking for a passionate Travel Consultant who thrives on delivering exceptional service and building long-term client relationships.

As a B2C Luxury Travel Consultant - Madikwe Specialist, you will focus on creating tailored safari experiences in Madikwe Game Reserve. You'll work directly with clients, guiding them from initial inquiry through to booking and post-trip follow-up. This role requires in-depth knowledge of Madikwe's lodges, safari experiences, and logistics, along with a flair for high-touch client service.

• Consult with clients to understand their luxury travel needs and preferences.
• Design and price tailor-made Madikwe safari itineraries.
• Manage the end-to-end booking process, including accommodations, transfers, and special experiences.
• Provide expert advice on Madikwe lodges, wildlife, and safari experiences.
• Build and maintain long-term relationships with clients.
• Work closely with operations to ensure seamless delivery of experiences.
• Maintain up-to-date knowledge of Madikwe properties, experiences, and travel trends.

Qualifications

• Minimum 1 year’s experience in luxury B2C travel sales or consultancy, preferably in African safari travel.
• Strong knowledge of Madikwe Game Reserve and surrounding regions.
• Proven ability to consult, upsell, and close high-value bookings.
• Exceptional client service and communication skills.
• Self-motivated, detail-oriented, and able to work independently.
• Experience using CRM systems.
• Passion for wildlife, travel, and delivering exceptional client experiences.

Benefits

• Competitive base salary with attractive commission structure.
• Flexible working environment.
• Opportunity to work with a growing luxury travel brand and expand your expertise.
• Supportive, collaborative team culture.