[Hiring] Luxury Travel Consultant @AAA

Role Description

Luxury Travel Consultant at Journese, a premier luxury travel brand, involves crafting bespoke itineraries for high-net-worth travelers seeking unique experiences at the world’s best resorts and destinations.

• Act as the dedicated luxury travel expert for a portfolio of clients and travel advisors.
• Build long-term consultative relationships through personalized service and consistent follow-up.
• Curate high-touch travel itineraries tailored to each client’s vision.
• Oversee the booking process from first consultation through post-travel follow-up.
• Anticipate needs and proactively recommend enhancements to elevate the client experience.
• Maintain deep expertise in destinations, products, promotions, and luxury travel trends.
• Manage multiple high-value reservations with accuracy, discretion, and attention to detail.
• Provide back-up queue support for Luxury Travel Specialists during peak demand periods.
• Assist in the training and mentoring of luxury specialists through ongoing training sessions.
• Help the Product team identify and establish partnerships with select luxury brands around the world.

Qualifications

• Established background in luxury travel, premium hospitality, or high-net-worth client services.
• Proven ability to exceed sales and service expectations.
• Demonstrated success in cultivating long-term client relationships and growing repeat travel into a sustainable book of business.
• Expertise in consultative sales, translating client preferences into fully customized travel experiences.
• Exceptional interpersonal and communication skills, with a poised, polished, and professional presence.
• Highly organized with the ability to manage complex, multi-destination itineraries and time-sensitive requests.
• Proficient in reservation systems and business software, with strong technical adaptability.
• Self-directed, entrepreneurial mindset combined with a collaborative approach to team success.
• Flexible availability, including weekends when required, to accommodate client schedules.

Requirements

• Location: Westlake Village, CA; remote consideration.
• Compensation Range: $75,000 – $115,000 annually, plus commission with unlimited earning potential.

Benefits

• Medical (with prescription).
• Vision.
• Dental.
• Flexible Spending Accounts.
• Paid Time Off for Holidays, Vacation, and Illness.
• Company paid Life Insurance.
• Long Term Disability.
• 401(k) Plan.
• AFLAC Plans.
• Travel Discounts on all Pleasant Holidays packages, hotel rooms, car rentals, tours & activities (discounts apply to family members and friends too).