[Hiring] Junior Travel Agent @Sumsub

Role Description

Now we are looking for a proactive and organized Junior Travel Support Specialist to join our Travel Team. In this role, you will play a key part in ensuring smooth travel experiences for our team members globally, handling everything from daily administrative tasks to supporting major company meet-ups.

• Onboarding: Set up and manage traveler profiles for new employees on booking platforms.
• Booking Assistance: Help book simple flight and hotel itineraries for team members.
• Data Tracking: Maintain and update Excel/Google Sheets trackers for events and meet-ups.
• Feedback & Surveys: Send out travel surveys, collect responses, and follow up with employees.
• Employee Support: Act as the first point of contact for basic travel-related questions.
• Team Assistance: Support the Travel Team with daily admin tasks and help during peak periods or special events.

Qualifications

• Highly organized, detail-oriented, and able to multitask in a fast-paced environment.
• Comfortable working with Excel/Google Sheets and basic online tools.
• A positive team player with a strong willingness to learn and adapt.
• Fluent in English; knowledge of any additional languages is a big plus.

Requirements

• Prior experience in admin support, customer service, or the travel industry (nice to have).

Benefits

• Remote-first, trust-based culture.
• True flexibility with working hours.
• Extra time off including your birthday as a holiday, 10 personal days, and seven sick days without paperwork.
• Work that matters with a mission to build a secure, accessible, and inclusive digital world.
• Fair and transparent compensation, benchmarked to the market.
• Global work environment across continents and time zones.
• Growth built in with clear goals and personal development plans.
• Team offsites fully covered for in-person collaboration.
• Access to the necessary tools and hardware for your work.
• Friendly and inclusive company culture.