[Hiring] Group Travel Coordinator @Yates Travel

Role Description

This entry level opportunity is great for someone who enjoys engaging with people, loves discussing destinations and experiences, and wants the freedom to work remotely—or anywhere with a steady internet connection. No prior experience is needed. What truly matters is enthusiasm, curiosity, and a willingness to grow.

• Provide friendly, supportive customer assistance through phone, email, and messaging
• Guide clients as they explore and book travel options including cruises, resorts, flights, and vacation packages
• Go over itineraries, payment details, and travel documents with customers
• Research destinations, deals, and travel choices that fit each client's preferences
• Help resolve simple booking or account related issues
• Maintain clear communication and follow up throughout the planning process
• Use travel platforms, booking tools, and customer service best practices

Qualifications

• A positive, energetic, people first attitude
• Strong communication skills with a warm, professional tone
• Basic computer skills and comfort learning new tools
• Good organization and attention to detail
• A genuine interest in travel and helping others
• No previous experience required

Benefits

• Fully remote work with flexible scheduling
• Entry level friendly
• Access to travel discounts, perks, and industry opportunities
• Competitive commission structure