[Hiring] Freelance Travel Specialist @Hopesglobalgetaways

Role Description

Turn an interest in vacations, destinations, and customer service into a flexible remote opportunity. We are seeking proactive individuals to work as Freelance Travel Specialist, assisting clients with researching and organizing vacation experiences that match their interests, schedules, and budgets.

• Receive and respond to client vacation inquiries
• Determine client priorities, preferred destinations, dates, budget ranges, and special requests
• Search available vacation products using approved online resources
• Evaluate accommodations, resorts, cruises, transportation, tours, activities, and package combinations
• Narrow down choices and prepare recommendations based on client criteria
• Share relevant information about amenities, inclusions, policies, and available offers
• Assist clients as they decide which vacation services best meet their needs
• Coordinate chosen arrangements through approved supplier platforms
• Prepare confirmation details and organize essential trip information
• Keep track of deposits, final payments, documentation needs, and other important dates
• Check reservation information carefully before and after confirmation
• Stay in contact with clients regarding updates and outstanding planning items
• Provide assistance with standard questions and reservation adjustments
• Maintain accurate client and booking records
• Keep current with destinations, supplier programs, promotions, and vacation products

Qualifications

• Strong customer communication and listening skills
• Comfortable interacting with clients through phone, email, messaging, and virtual platforms
• Good research and information-comparison abilities
• Strong attention to accuracy and organization
• Able to manage time, priorities, and follow-up independently
• Resourceful when researching solutions for client requests
• Comfortable working remotely with limited supervision
• Basic computer and internet proficiency
• Willing to learn reservation technology and supplier systems
• Self-motivated, dependable, and committed to continued learning
• Must be 18 years of age or older
• Must reside in the United States, United Kingdom, Spain, Australia, Mexico, or other qualifying countries

Training & Professional Resources

• Initial role and industry education
• Hands-on learning for research and reservation processes
• Supplier platform instruction
• Destination and vacation product training
• Professional certification opportunities
• Continued education and skill-building resources

Benefits

• Work remotely
• Flexible part-time or full-time scheduling
• Beginner-friendly training
• Independence in organizing your work schedule
• Access to established suppliers and professional resources
• Develop practical skills in client relations, research, sales, and vacation coordination
• Expand your knowledge of destinations and vacation products
• Travel-related discounts and industry benefits where applicable
• Opportunities to develop a specialty or vacation niche
• Continued opportunities for professional development