[Hiring] Delegate Management Event Executive @BCD

Role Description

We are looking for a Delegate Management Event Executive to join our Meetings Management Life Sciences team working remotely within one of our pharmaceutical client dedicated accounts. You will support the planning and coordination throughout the life cycle of a congress event by managing the delegate registration process for our clients' internal and external customers attending congress events. As part of this role, you will also have the opportunity to travel onsite both in the UK and Internationally.

You thrive on juggling multiple projects, delivering excellent customer service, great administration and enjoy all things data!

As a Delegate Management Event Executive, you will:

• Build and maintain registration websites, electronic invitations and confirmations for each assigned event following specific Service Level Agreements and event project timelines and deadlines.
• Oversee all aspects of the website design, understanding system capabilities and reporting parameters to ensure data is captured for reporting.
• Be the primary contact for client registration and reporting questions and primary Healthcare Professional (HCP) liaison and contact (pre, onsite and post event).
• Work within the applicable registration website technology to manage thresholds for arrival/departure parameters, room blocks, attendee changes, activities, data capture and reporting.
• Prepare all relevant onsite print work, signage and documents including reports.
• Manage day-to-day pharma compliance reporting requirements.

Qualifications

• Communication – listening, written and verbal.
• Proven delegate/attendee management expertise including but not limited to using registration tools.
• Excellent attention to detail and experience in proofing copy.
• Event project management knowledge.
• Analytical thinking: ability to independently and through collaboration troubleshoot to achieve efficient and effective registrations processes.
• Proficient in Microsoft Office applications.
• Ability to react, think on your feet, offer solutions, work on multiple projects and timelines at once.
• Ability to travel regularly in the UK and Overseas.

Requirements

• Pharmaceutical event delivery knowledge.
• Pharmaceutical compliance knowledge.
• Cvent experience in registration and reporting.
• Event Management degree.

Benefits

• Flexible Working: We believe that a flexible working environment is key to getting the best out of our teams.
• Room to Grow: Our line of work and business structure challenge our people in a way that inspires growth.
• Everyone has a voice: We thrive on conversations that spark curiosity and empathy.
• Make your move: The diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us.
• We’ve got you covered: Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities, and a successful employee recognition program.
• We’re positive: Our leaders lead with positivity, believe in our people and trust us to do the right thing.