[Hiring] Corporate Travel Consultant @Flight Centre

Role Description

Corporate Traveler Stage & Screen is currently looking for a bright and ambitious Corporate Travel Consultant to join our growing team!

The Corporate Travel Consultant handles the day-to-day travel needs of corporate business accounts won by the Account Executive. A successful Corporate Travel Consultant will build solid relationships with our corporate clients by delivering exceptional customer service, and exceeding client expectations.

Key Responsibilities

• Assist in making professional and accurate business travel arrangements for our corporate accounts including air, car, hotel, and ground transportation reservations.
• Follow company procedures, account guidelines and customer service standards.
• Work as a team member and assist other agents as needed in completing all functions related to servicing the client.
• Build and maintain strong working relationships.
• Provide solutions to travel related problems clients may experience.
• Other duties and tasks as assigned.
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.

Qualifications

• Customer focused, consistently going above and beyond to deliver an amazing client experience.
• Obsess over details; take pride in being organized and can juggle competing priorities with the ability to quickly shift gears when needed.
• Outstanding interpersonal skills and ability to build strong business relationships.
• A problem solver who thinks outside of the box to provide creative solutions.
• Thrive in a collaborative environment but can also produce quality work independently.
• Excellent written and verbal communications skills.
• Ability to work in a fast paced, deadline driven environment.
• Tech Savvy – Experience with a Global Distribution System (GDS) (Sabre preferred) is an asset, confident using Microsoft suite, and comfortable learning new software.

Benefits

• Paid Time Off: A comprehensive time off package, including up to 15 vacation days (prorated upon hire and increasing to 20 days after 2 years of employment), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 9 recognized holidays annually.
• Travel perks/discounts.
• Health & Wellness Programs and Employee Financial Wellness Services.
• National/International Award Nights and Conferences.
• Health benefits including medical, dental, vision, gender affirming care, and fertility care.
• Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability.
• Flexible Spending Accounts.
• Employee Assistance Program.
• 401k program with partial match.
• Tuition Reimbursement Program.
• Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions.
• Global career opportunities in a network of brands and businesses.