[Hiring] Corporate Travel Advisor @Direct Travel

Role Description

As a key member of the Operations Team, the Corporate Travel Advisor will be responsible for the successful completion of comprehensive, accurate, cost-effective travel arrangements for Direct Travel clients within company policies utilizing corporate contracts and preferred suppliers in an efficient and professional manner.

• Completes domestic and international travel arrangements for clients which may include air, hotel, ground transportation, rail, and limos.
• Supports multiple accounts.
• Must be available to work Sunday - Thursday 3 PM - 12 AM Pacific.
• 5 plus years of Apollo experience.
• Operates within detailed procedures.
• Interacts with traveler or travel arranger and provides 1st level of support for customer service and technical issues.
• Ensures compliance of a client’s travel policy while utilizing DT preferred vendors to maximize profit.
• Adheres to DT standards in delivering customer service including telephone and email etiquette, and follows prescribed customer service escalation procedure.
• Follows company standards regarding procedures, utilization of tools, productivity, accuracy of work, and attendance.
• Attends staff and training meetings for ongoing updates in travel industry and office procedures which may require you to work in the office if home based.
• Maintains a favorable working relationship with all other company employees to foster and promote a cooperative working environment.
• This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position.

Qualifications

• Minimum 5 years’ experience providing domestic and international travel arrangements.
• Must demonstrate thorough knowledge of airline ticketing rules and regulations.
• High proficiency using Airline GDS, Apollo.
• Proficient in producing lowest logical airfare within client’s policy.