[Hiring] Supply Chain Administrative Clerk @JobRack

Role Description

We're looking for a Supply Chain Admin Clerk to join our Production Operations team. You'll be the organised, detail-focused person who keeps our orders, shipments, and communications running smoothly behind the scenes. This role is all about making sure nothing slips through the cracks, so our logistics team can focus on the bigger picture.

• Enter sales orders into the ERP system and process shipment paperwork accurately and on time
• Make confirmation calls and send emails to customers and vendors regarding availability and pickup details
• Set dock appointments and maintain the shipping/receiving calendar
• Monitor the Pabst Portal and ensure pickup dates match internal records
• Process same-day shipment entries and organise bills of lading, pack slips, and shipping documents
• Follow up on unfulfilled orders, damage claims, and returns, providing updates to the Purchasing & Logistics Team Lead
• Support sample orders by entering them into the system and coordinating details with the Warehouse Operations Coordinator
• Assist with retail order processing and provide schedule input as directed
• Perform general clerical duties and assist the Director of Production Operations with projects as assigned

Qualifications

• Strong attention to detail and accuracy in data entry and record-keeping
• Good written and verbal communication skills
• Experience with order entry, customer service, or administrative support
• Proficiency with Microsoft Office and comfort learning ERP systems
• Self-motivated and reliable in a remote working environment

Requirements

• Previous experience working in an ERP system
• Background in logistics or supply chain administration

Benefits

• $2000 per month*
• Full-time, fully remote position
• 20 days paid time off
• Company holidays including New Year's Day, Memorial Day, New Holland Holiday, US Independence Day, Labour Day, Thanksgiving plus the day after, and Christmas Day
• Opportunities for personal and professional growth
• Supportive, inclusive team culture