[Hiring] Principal Supply Chain Engineer, Equipment Spares & Service @Magic Leap

Role Description

The Principal Engineer, Equipment Spares & Service will define and lead the strategy for capital equipment spares, services, and sustainment across Magic Leap’s manufacturing and development operations. This role owns a critical function at the intersection of supply chain, equipment engineering, and manufacturing, with direct impact on tool uptime, factory readiness, and cost. You will be responsible for building and scaling a spares and service model that supports high-volume manufacturing (HVM) at semiconductor standards. This is a highly visible, hands-on technical leadership role where you will architect the strategy and drive execution, partnering closely with internal teams and external suppliers to ensure reliable, cost-effective equipment performance across the installed base.

Travel requirement: approximately 75% during the first six months to support onsite ramp and implementation at our Plantation, FL headquarters, followed by 25–50% travel thereafter.

What you’ll do

• Define and implement the end-to-end strategy for equipment spares and services across all operations
• Develop and execute spares planning, inventory optimization, and stocking strategies to mitigate downtime risk
• Establish and scale service models (OEM, in-house, or hybrid), including SLAs and performance management
• Own commercial relationships and contracts for spares, warranties, and service agreements
• Lead supplier engagement for spares provisioning, repair services, and long-term support programs
• Ensure equipment availability and uptime aligned to HVM manufacturing requirements
• Build and drive processes for order fulfillment, inventory management, and reverse logistics
• Partner with manufacturing leadership and tool owners to align service workflows and execution standards
• Define and enforce operating standards for on-site vendor technicians (FSEs), including onboarding, safety, and performance
• Represent spares and service performance in factory and operational reviews, driving continuous improvement

Qualifications

• 12+ years of experience in semiconductor manufacturing, equipment engineering, or equipment supply chain
• Bachelor’s degree in Engineering or a semiconductor-related field (MBA a plus)
• Deep expertise in capital equipment spares strategy, service models, and tool sustainment
• Experience supporting wafer fab and/or backend semiconductor manufacturing environments
• Proven track record enabling factory ramps and sustaining high-performance operations
• Strong understanding of equipment reliability, failure modes, and lifecycle management
• Experience leading cross-functional initiatives across engineering, manufacturing, and suppliers

It’s exciting if you also have

• Strong operational rigor with experience using KPIs to drive supplier performance and accountability
• Experience managing strategic supplier relationships, including executive-level engagement
• Ability to influence across functions and levels, including manufacturing and development leadership
• Experience driving operational excellence or digital transformation initiatives in equipment sustainment

Additional Information

All your information will be kept confidential according to Equal Employment Opportunities guidelines. Please note that we do not accept any application documents via (e-)mail. Furthermore, we do not accept applications from recruitment agencies for this role. All legitimate Magic Leap email communications will end with "@magicleap.com". Please carefully review all emails you receive, to ensure you only engage with legitimate representatives of Magic Leap. For the protection of your Personal Information, do not click any links, open any attachments, or further engage with any suspicious communications. In the event you receive an unexpected or suspicious communication claiming to come from Magic Leap, please reach out directly to [email protected] for assistance.

Accommodations

If you need an accommodation during the application, interviewing, or hiring process, you may request an accommodation by emailing [email protected]. Magic Leap will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.