[Hiring] Head of Supply Chain, DTC Health & Wellness @Hyprwork

Role Description

This is not a coordination role and it is not a senior buyer seat. It is a function-ownership role. Hyprwork's entire physical business runs through OEM manufacturing partnerships in China and cross-border fulfillment into the United States, and today that chain moves roughly 100,000 units per month across approximately 20 SKUs in three product categories. Your mandate is to own the supply chain as a function:

• Design it
• Cost it
• De-risk it
• Staff it
• Scale it ahead of the business rather than behind it

The chain today runs lean by design:

• No owned warehouse space
• Shared fulfillment facilities near Guangzhou and Shenzhen operating on a per-order fee basis
• Inventory tracked in Google Sheets
• Communication through Slack

New product sourcing runs on a two to three week standard from leadership request to warehouse-ready, and sourcing requests come frequently and directly from the founders. Your mandate sits above that baseline:

• Owning total landed cost per unit as an architecture
• Deciding when the business outgrows spreadsheet-based planning and what replaces it
• Building the systems that let a two to three week sourcing cadence survive a multi-brand portfolio

The distinction that matters here is strategy versus execution. We have execution capacity in the chain today, including a China-based sourcing resource and operational support between the factory and the storefront. What the business needs at the top of this function is someone who thinks one to two quarters ahead:

• Demand planning that anticipates launches instead of reacting to stockouts
• A freight and fulfillment cost architecture built through competitive tension instead of inherited rates
• Dual sourcing as policy rather than as a rescue
• Quality systems that close the loop with factories so defects stop recurring

You will do hands-on work, especially early, but your accountability is function-level outcomes and the development of the people who execute. You report to the Director of Operations, partner closely with the founders on portfolio and launch planning, and work cross-functionally with Marketing, CX, Finance, and the Amazon channel.

Qualifications

• Senior, hands-on experience owning a supply chain function end to end for a DTC or e-commerce operator, ideally with OEM manufacturing in China and cross-border fulfillment into the United States.
• An established China operating capability, either based in China or the GMT+8 region, or a demonstrated track record building and directly managing an on-the-ground China team and QC network.
• Demonstrated strategic planning capability: ability to show forecasts built, cost structures redesigned, and networks scaled.
• Fluency in the commercial mechanics of China manufacturing: factory qualification, MOQ and payment term negotiation, freight forwarding economics, volumetric weight pricing, and the failure modes of single-source dependency.
• A track record of developing people: hiring, coaching, and raising the standard of a team.
• Strong English communication, written and spoken, under operational pressure and in leadership settings.
• Comfort operating remote-first and async-first, with documented decisions, proactive escalation, and outcomes-based accountability.

Requirements

• Ability to think in quarters and explain the difference between managing a chain and designing one.
• Experience managing cross-border logistics for both DTC and the Amazon FBM channel.
• Capability to document SOPs, dashboards, and reporting for visibility and accountability.
• Experience in negotiating with partners and coordinating across a globally distributed team.

Benefits

• A fully remote position with real ownership over a function the entire business depends on.
• Competitive compensation
• Paid time off
• Wellness stipend
• Company-funded computer allowance after a tenure milestone
• Monthly bonus structure
• Birthday gift card
• In-country meetup allowance
• Leadership offsite
• Direct exposure to founders and the mandate to build the supply chain organization for a multi-brand portfolio.
• The collaboration window for live work is 8am to 12pm EST; outside of that, we default to async.