[Hiring] Senior Strategy Consultant @Optimizely

Role Description

Our mission on the Rapid Experimentation team (aka Rapid X) is to help Fortune 1000 clients achieve their business goals via Optimizely’s Experimentation, Personalization, and Collaboration solutions. Our remote, global team is composed of Strategy Consultants, Solutions Architects, Designers, Project Managers, Developers, and QA engineers, allowing us to plug gaps anywhere in our customers’ workflows.

We are adding a Senior Strategy Consultant (SC) in North America to help our customers establish, or further, a culture of Experimentation in their organizations. You will work with:

• Teams brand new to testing who need an expert to set the right foundations.
• Digitally-mature, high-velocity, enterprise customers in need of guidance to solve complex business or governance challenges.

You will deliver valuable guidance and formal workshops in a variety of forums, including but not limited to:

• Recurring status calls
• QBR sessions
• Virtual Experimentation Days
• The occasional on-site visit

We are also looking for this hire to be a force multiplier, enabling our internal team to build on their execution foundations to become strategic program leaders.

As Optimizely’s AI Solution, Opal, continues its rapid growth, we will also be charged with helping customers use AI to drive productivity gains and ROI from their Experimentation efforts.

Qualifications

• 5+ years of experience in customer-facing roles in:
  • Analytics, digital customer experience, or conversion optimization
  • Management consulting or in-house strategy for digital or technology firms
  • SaaS, ideally for a customer experience technology
• Ability to facilitate executive level discussions, understanding the motivations and concerns of C-level executives and connecting your messaging to them.
• Basic understanding of the MarTech landscape and how different SaaS tools are used to achieve different outcomes.
• Ability to explain strategy and concepts to executives, technical teams, practitioners, and other stakeholders.
• Ability to thrive in ambiguity and help define a structure.
• Proven communication and presentation skills.
• Experience in both qualitative and quantitative analysis, financial/business case models.
• Ability to understand, interact with, and advise various C-level stakeholders.
• Familiarity with customer experience technology, able to understand digital analytics and design/product/CRO processes.
• Experience working with sales management and field sales.
• Familiarity with value-based selling or value consulting is helpful.

Requirements

• Passionate about A/B and multivariate testing, personalization, and CRO.
• Confident in high-level understanding of web development concepts (front-end vs. backend, purpose of different environments, HTML vs. CSS vs. JavaScript, etc.).
• Confident in high-level understanding of AI concepts (agents, agentic workflows, instructions, LLMs, etc.).
• Excited to explore how AI can be harnessed for better team and client outcomes.
• Fearless and proactive in a start-up environment within a larger organization.
• An executive-level communicator, maintaining confidence and composure when the conversation goes off-script.
• Detail oriented.
• Patient, willing teacher.
• Comfortable working remotely.
• Self-aware – understands when to ask for help.
• Reliable.

Benefits

• Optimizely is committed to a diverse and inclusive workplace.
• Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.