[Hiring] Expanded Core Strategy & Operations Director @Fetch

Role Description

Fetch is seeking a Director, Strategy & Operations supporting our Expanded Core verticals. In this high-impact, senior individual contributor role, you’ll act as a strategic thought partner to the Expanded Core SVP and their leaders overseeing Fetch Play (Gaming), Shop (Retail), Pay (Credit Card), and 3rd Party Partnerships. You’ll shape and execute initiatives that fuel growth, sharpen execution, and bring clarity to complexity.

As a key player in some of Fetch’s newest business areas, you will have a unique vantage point to understand our most promising growth initiatives. In this role, you'll help the SVP and their leaders focus on what matters most by “cutting through the noise” and making sure all strategy and operations decisions are data-driven and properly sequenced and prioritized. You’ll also play a key role in channel management across our sales teams and expanded core verticals – ensuring execution and coordination across teams.

You will be hands-on with data collection, generating insights through analysis, and crafting high-impact recommendations for the SVP and the Fetch executive team. This role is a blend of strategy and operations, requiring the ability to leverage data-backed insights to align on high-level strategy and then operationalize that strategy through the team to ensure execution and performance.

This is a full-time role that can be held from one of our US offices or remotely in the United States.

Qualifications

• 8+ years of experience in product management, consulting, or sales strategy & operations, with specific experience working on zero to one and/or one to two businesses in this capacity.
• Ability to break down complex challenges, identify root causes, and develop actionable, high-impact solutions.
• Proficiency in data analysis tools (e.g., SQL, Excel) to extract and interpret data for informed decision-making.
• Ability to leverage data insights to drive strategy and operations, identifying trends and areas for improvement.
• A “get things done” attitude with a proven track record of successfully driving initiatives from planning to execution.
• Experience with budgeting, forecasting, and financial analysis to evaluate business performance and guide strategic decisions.
• Familiarity with tech industry product development processes and lifecycle for consumer and enterprise businesses. Strong organizational skills to manage multiple projects, set priorities, and meet deadlines.
• Experience in streamlining processes using technology to improve efficiency and scalability.
• Ability to thrive in fast-paced, high-growth environments, with the flexibility to pivot as business priorities evolve.
• Strong analytical and critical thinking skills to approach problems systematically and deliver well-rounded solutions.

Requirements

• Act as a trusted advisor to the SVP, helping “champion and challenge” key decisions; then once decisions are made, helping them prioritize and drive the action plans that promote growth and success for the Expanded Core businesses.
• Perform in-depth data collection and analysis to inform decision-making, framing trade-offs and providing actionable recommendations that balance risk and reward.
• Ensure focused execution of product strategies, driving focus on key milestones and KPIs while minimizing distractions and maximizing execution velocity.
• Collaborate with cross-functional teams to establish key metrics, and develop dashboards (as needed), ensuring a unified view of business performance.
• Deliver clear, data-backed insights and recommendations to the SVP and their leaders, as well as the Fetch executive team, supporting high-level decision-making.

Benefits

• Competitive compensation packages including base, equity, and benefits.
• The base salary range for this position is $188,820 - $222,141.
• Discover our benefits and how our employees live rewarded at https://fetch.com/careers .