[Hiring] Director, Strategy & Quality Practices – Health and Wellness @YMCA of the USA

Role Description

The Director of Strategy and Quality Practices, Health and Wellness, leads the advancement of community-based services across the YMCA network by unifying strategies, aligning practices, and driving quality improvement. The role guides the adoption of leading practices, mobilizes systemwide activation support, and cultivates partnerships. A key focus of this position is strengthening local Ys in their operational excellence—ensuring they are equipped with consistent, high-quality approaches that support organizational health, sustainability, and long-term success. Operating as a strategic leader and facilitator of the network, this role informs innovation, accelerates shared outcomes, and enhances the overall vitality of the YMCA.

YMCA of the USA (Y-USA) embraces a remote-first working environment which means most employees work remotely from a home office within the continental United States.

Responsibilities

• Support and Enhance Organizational Priorities to Strengthen Local Ys: Advances organizational priorities by translating national direction into clear, actionable supports that strengthen local Y operational excellence and drive a healthier, more effective YMCA Movement.
• Unify and Align Network Strategies: Leads efforts to build shared goals, strengthen alignment, and enhance the credibility of Y-USA strategies across local Ys, alliances, and service delivery partners to ensure coordinated and consistent impact.
• Drive Collective Strategy: Develops and manages activation approaches that advance organizational priorities ensuring Ys and partners have the resources, guidance, and capacity to engage effectively.
• Lead Adoption and Integration of Membership Leading Practices: Engages the YMCA network to promote systemwide adoption of Y-USA Membership tools, products, and solutions; identifies bright spots; and provides programmatic support to Network Partners.
• Guide Continuous Quality Improvement and Innovation: Collects and analyzes Membership data, signals, and industry trends to inform continuous quality improvement strategies and identify opportunities for innovation.
• Strengthen Partnerships, Advocacy, and Policy Efforts: Collaborates with governmental, nonprofit, academic, and private partners to support national initiatives, increase influence, and advance mission aligned strategies.

Qualifications

• Bachelor’s degree or higher required in a relevant field such as Business, or related disciplines required. Advanced degree strongly preferred.
• 8-12 years of experience required.
• Expert functional skills, advanced industry knowledge and experience, advanced managerial skills.
• Manages multiple teams or functions.
• Strategic and operational decision-making authority.
• Highly complex tasks and managerial tasks.
• Minimal supervision.

Benefits

• Full benefits package including medical, dental, vision.
• Defined benefit plan (retirement savings).
• Defined contribution plan (403(b) plan).
• Life and disability insurances.
• Technology stipend.
• Generous paid time off.
• Work from anywhere within the continental U.S. workplace.

Posted Salary Range

USD $115,000.00 - USD $141,000.00 /Yr.