[Hiring] Business Strategy & Execution Lead @Crum & Forster

Role Description

The Business Strategy & Execution Lead is a promotional opportunity for Senior Business Analysts who demonstrate strong consultative, analytical, and cross-functional leadership skills. This role is focused on helping business stakeholders define operational needs, assess opportunities, shape strategic initiatives, and engage effectively with Digital Services. The Business Strategy & Execution Lead serves as a day-to-day liaison between the business and Digital, evaluates business performance and operational effectiveness, and helps coordinate cross-functional efforts through completion in alignment with business priorities.

The Business Strategy & Execution Lead role requires an advanced understanding of insurance workflows, systems, and operational processes, along with strong business analysis, stakeholder coordination, problem-solving, and delivery support skills. The successful candidate will be proactive, service-oriented, and comfortable operating in ambiguous, fast-moving environments where they must earn stakeholder trust, recognize emerging business needs, and guide effective engagement between business teams and Digital Services.

The Business Strategy & Execution Lead is a member of the Surplus & Specialty Lines (SSL) Digital Services team, supporting Underwriting, Claims, and Billing & Collections business units, as well as strategic business initiatives across the organization. This role works closely with business leaders, business analysts, and key cross-functional partners including actuarial, data science, digital/IT, operations, and claims to advance divisional priorities.

SSL underwrites both admitted and non-admitted business for General Liability, Automobile Liability, Workers Compensation, Property, Inland Marine, and Excess/Umbrella lines of business across multiple industry verticals, including but not limited to Contracting, Energy, Security, and Environmental.

Qualifications

• Bachelor’s degree and a minimum of 5 years of specialized experience.
• 8+ years of relevant experience in business analysis, strategic delivery, consulting, or related roles.
• Experience in P&C, Specialty, or Commercial Insurance is highly preferred.
• Demonstrated ability to operate in ambiguous or loosely defined business situations.
• Strong communication, listening, facilitation, interpersonal, and stakeholder-management skills.
• Highly self-motivated, logical, detail-oriented, and able to prioritize and execute tasks effectively.

Requirements

• Experience with oversight and support for the planning, analysis, execution, and implementation of business initiatives.
• Demonstrated experience providing strategic business analysis, consultative problem-solving, and delivery coordination.
• Advanced understanding of insurance workflows, systems, operational processes, and distribution models.
• Proven ability to organize complex work into actionable plans and manage risks, issues, and dependencies.
• Familiarity with SDLC, Agile, Scrum, SAFe, Waterfall delivery methodologies, and analytics or BI tools is preferred.

Benefits

• Competitive compensation package.
• Generous 401K employer match.
• Employee Stock Purchase plan with employer matching.
• Generous Paid Time Off.
• Excellent benefits that go beyond health, dental & vision.
• Support for career development, including tuition reimbursement and professional training.
• A dynamic, ambitious, fun, and exciting work environment.
• Encouragement of social and community responsibility through various programs.