[Hiring] WebRTC Engineer @Bond

Role Description

We are seeking a Staff WebRTC Engineer to build real-time media infrastructure that makes video communication instant and reliable. You will collaborate with full-stack engineers to deliver platform capabilities that power exceptional user experiences. The ideal candidate will bring deep expertise in real-time media processing, streaming protocols, and reliability engineering.

This work directly impacts the Deaf community's ability to communicate effectively. When our systems fail, users can't connect with interpreters. Someone who treats reliability as a craft and takes pride in systems that work under pressure will be uniquely positioned to thrive in this role.

What you'll be doing

• Build Highly Available Media Infrastructure: Design and implement fault-tolerant media services that power real-time video communication. When a Deaf user needs an interpreter, your pipelines connect them instantly and reliably.
• Own the Real-Time Media Stack: Take architectural responsibility for our WebRTC and GStreamer-based media pipelines, specifying how streams are negotiated, composed, routed, and recovered.
• Tune for Quality: Diagnose and improve perceived media quality through measurement and iteration—encoder tuning, congestion control and bandwidth estimation, loss recovery (NACK, FEC), and jitter buffer behavior.
• Enable Product Teams Through Platform Excellence: Build the APIs and services that frontend and backend engineers depend on to deliver great user experiences.
• Deliver Operational Excellence and Observability: Instrument what matters—getStats() metrics, MOS-style quality scores, pipeline health—establish SLOs that reflect user impact.
• Contribute to a Purpose-Driven, User-Centered Culture: Understand how platform decisions impact real users, advocate for reliability in technical discussions, and connect your work to our mission of improving access and communication for the Deaf community.

Qualifications

• Deep Real-Time Media Expertise: Hands-on production experience with WebRTC and GStreamer (both required).
• SFU and Media Server Experience: Familiarity with SFU architectures and at least one production media server (we use Janus; experience with LiveKit, mediasoup, or similar is equally valuable).
• Expertise in Highly-Available Systems: Deep understanding of distributed systems, fault tolerance patterns, and reliability engineering.
• Proven Backend Engineering Skills: 10+ years building, deploying, and operating backend services in production.
• Detail-Oriented and Data-Driven: You instrument your systems, use metrics and logs to diagnose issues systematically.
• Startup Adaptability: You thrive in ambiguous environments, build with incomplete requirements, and make sound engineering tradeoffs under uncertainty.

Preferred experience

• Connection to the Deaf Community: Strong awareness of Deaf culture and accessibility needs is a major plus; personal or professional experience with the Deaf community is ideal.
• Video Quality Measurement: Familiarity with objective quality metrics (VMAF, PSNR, SSIM) and how to apply them when evaluating encoder and pipeline changes.
• API/Platform Design: Track record of designing APIs or internal platforms that other engineering teams build on.