[Hiring] Technical Lead - Developer Experience @Arbor Education

Role Description

We are looking for an experienced and proactive Technical Lead - Developer Experience to join our DevEx team and help us drive our new AI-first engineering shift by taking ownership of the internal developer journey, tooling, and documentation to ensure maximum engineering productivity and satisfaction. The remit and focus of the role is to blend deep technical expertise with leadership, requiring you to champion the integration of AI and Generative AI tools into our workflows, mentor and coach engineers, embed a culture of developer-centric quality, and guide the team in making sound technical decisions related to the development lifecycle. It’s a broad and exciting role, so we’re looking for someone up for a challenge - if you’re a collaborative and innovative candidate, this is the role for you.

Core Responsibilities

• Developer Tooling Architecture & Agentic AI Integration: Define and guide the architecture of internal developer tools and services, specifically assessing, integrating, and maintaining AI-powered tools (e.g., agents, agentic environments, coding assistants, diagnostic tools).
• Agentic-First Engineering Standards: Own and evolve the organisation's agentic AI working practices across R&D.
• Developer Productivity and Flow: Champion developer productivity by identifying and addressing pain points in the development lifecycle.
• Automation and Onboarding: Drive automation initiatives, leveraging agentic AI and machine learning techniques.
• Technical Standards & Documentation: Define and uphold developer experience standards, promote clear documentation.
• Planning and Delivery: Lead technical estimation and feasibility assessments for DX initiatives.
• Mentorship and Coaching: Mentor and coach engineers through constructive feedback, knowledge sharing, and motivation.
• Collaboration and Feedback: Work closely with Product Managers, Engineering Managers, and other engineers to gather feedback.

Qualifications

• Considerable experience in Developer Relations, Developer Productivity, or building internal tooling on complex systems.
• Proven experience integrating and leveraging AI, machine learning, or generative AI tools.
• Extensive expertise with AWS and distributed cloud architectures for building developer-facing services.
• Proven experience with measuring and optimizing engineering efficiency metrics.
• Advanced proficiency with Terraform and configuration management tools.
• Strong skills in Python, Go, or a similar language for automation and tooling.
• Experience in PHP, or another language; preferably in a significantly sized Object Orientated codebase.
• Deep experience with monitoring and observability platforms.
• Expert understanding of distributed systems and microservices.
• Hands-on experience with containerization and orchestration technologies.
• Practical experience with building and maintaining CI/CD pipelines.
• Demonstrated ability in mentoring and supporting the growth of fellow engineers.

Benefits

• A dedicated wellbeing team who champion initiatives such as mindfulness, lunch n learns, manager training, mental health first aid training and much more!
• 32 days holiday (plus Bank Holidays).
• Life Assurance paid out at 3x annual salary.
• Comprehensive wellness benefit provided by AIG Smart Health.
• Private Dental Insurance with Bupa.
• Salary sacrifice Pension provided by Scottish Widows.
• Enhanced maternity and adoption leave (20 weeks full pay) and paternity (6 weeks full pay) pay.
• 5 free return to work maternity coaching sessions.
• Access to services such as Calm and Bippit (financial wellbeing coaching).
• All of our roles champion flexible working.
• Social committees that plan team, office and company wide events.
• Dedicated professional development training budget.
• Volunteer with a charity of your choice for a day each year.
• Dog friendly offices!

Interview Process

• Phone screen
• 1st stage
• 2nd stage