[Hiring] Technical Business Analyst @CNX

Role Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

• Collaborate with the Product Management team to understand the high level requirements and produce detailed software requirements.
• Decompose the requirements into granular user stories and define those stories.
• Collaborate with technical leads & explore existing systems proactively to understand and gain a deeper understanding of the existing application(s).
• Perform product planning, release planning, define requirements in iterative approach using Agile methodologies, working closely with Project Manager and Scrum Master.
• Able to perform duties with minimal supervision.

Qualifications

• Must have 8+ years of experience in Software application/development projects as a technical business analyst.
• Must have experience in ecommerce domain, product listing, catalog, online shopping cart experience, payment integrations.
• Experience creating and defining requirements for system integrations between applications, writing integration specifications, and data mapping activities.
• Having experience with Point-of-sale integrations in ecommerce would be an advantage.
• Must have experience working with dev teams building Web and Native Mobile applications.
• Must have experience working with UX designers.
• Must have experience working in Agile methodologies, conducting product planning, sprint grooming ceremonies.
• Must have experience with Azure DevOps, Jira or similar applications for product backlog management, and software release planning.
• Excellent English Communication Skills.

Requirements

• They must have (API), databases, use Splunk/App Insights/Data Dog, etc.
• It is mandatory that they know how to use curl and POSTMAN.

Location

MEX Work-at-Home

Time Type

Full time