[Hiring] Technical Architect @4SIGHT Supply Chain

Role Description

Seeking an experienced Technical Architect with hands-on expertise implementing MANHATTAN ACTIVE® WAREHOUSE MANAGEMENT (Active WM) solutions. The Technical Architect will serve as a key technical leader on Manhattan Active WM implementations, responsible for defining and governing the overall solution architecture and ensuring Active WM is successfully integrated with the client's enterprise technology ecosystem.

• Work closely with client IT and business teams, Manhattan Associates, integration partners, and 4SIGHT functional and technical resources throughout the implementation lifecycle.
• Combine deep Manhattan Active WM technical knowledge with strong integration, API, cloud, data, and enterprise architecture experience.
• Translate business and functional requirements into scalable, supportable technical solutions.

Qualifications

• Experience with at least one Manhattan Active WM implementation that has successfully gone live and is referenceable.
• Experience working with Manhattan Active WM as a client resource, systems integrator, consultant, implementation partner, or former Manhattan Associates employee.
• Deep understanding of Manhattan Active WM architecture, integration patterns, APIs, extensions, configuration, and technical capabilities.
• Experience designing integrations between Active WM and enterprise systems such as ERP, OMS, TMS, WES/WCS, automation systems, robotics, material handling equipment, labor systems, parcel systems, and other supply chain applications.
• Experience with REST APIs, web services, event-driven integration, messaging, JSON/XML, middleware and enterprise integration platforms.
• Understanding of cloud-based/SaaS application architecture and the technical considerations associated with integrating cloud solutions into enterprise environments.
• Experience supporting system, integration, performance, regression, and end-to-end testing.
• Ability to troubleshoot complex technical and integration issues across multiple applications and technology platforms.
• Understanding of data conversion, data migration, master data, transactional data, and interface reconciliation.
• Experience with Manhattan Associates complementary products and broader Manhattan Active solutions is a plus.
• Experience with warehouse automation, WES/WCS, robotics, conveyor systems, sortation, AS/RS, or other material handling technologies is a plus.
• Excellent problem-solving and analytical skills.
• Strong written, verbal, and non-verbal communication skills with both technical and non-technical stakeholders.
• Strategic thinker, collaborative team player, and self-starter.
• Ability to take initiative, lead technical workstreams, and work effectively with minimal supervision.

Requirements

• Serve as the Manhattan Active WM Technical Architecture domain expert and advocate for sound architecture and implementation practices.
• Own and/or support the overall technical architecture for Manhattan Active WM implementations.
• Define how Active WM integrates into the client's broader enterprise and supply chain technology landscape.
• Develop and maintain solution architecture diagrams, system context diagrams, integration architecture, data flows, interface inventories, and other technical design documentation.
• Evaluate technical requirements and recommend solutions that maximize the use of standard Manhattan Active capabilities while minimizing unnecessary customization and technical complexity.
• Provide technical leadership and architectural governance throughout design, build, testing, deployment, and production stabilization.
• Conduct technical design reviews and ensure solutions conform to established architecture, security, integration, and supportability standards.

Key Responsibilities

• Define the end-to-end integration architecture between Manhattan Active WM and upstream/downstream applications.
• Design and review API, event, message, batch, and other integration patterns.
• Work with client and vendor technical teams to define interface specifications, mappings, error handling, monitoring, reconciliation, and recovery processes.
• Ensure interfaces support required transaction volumes, performance expectations, operational resiliency, and business continuity requirements.
• Coordinate integration dependencies across Manhattan Associates, client teams, third-party software providers, automation vendors, and systems integrators.
• Support troubleshooting of complex integration issues and facilitate root-cause analysis across system boundaries.
• Partner with functional leads and client stakeholders to understand business requirements and identify requirements that cannot be satisfied through standard Active WM capabilities.
• Evaluate technical gaps and determine appropriate solutions using supported Manhattan Active extensibility capabilities and integration patterns.
• Translate functional requirements and GAP Analysis findings into detailed technical requirements and solution designs.
• Develop or review technical specifications for approved extensions and integrations.
• Ensure extensions follow Manhattan Active architecture principles and are designed to minimize impacts to scalability, maintainability, upgrades, and long-term support.
• Coordinate technical requirements walkthroughs, design reviews, and client/vendor approvals.
• Define and support Active WM data requirements, including master data, configuration data, transactional data, and integration data.
• Support data mapping and conversion activities between legacy systems and Active WM.
• Develop or review data migration and conversion strategies.
• Define validation and reconciliation processes to ensure data completeness and accuracy.
• Support cutover planning related to data conversion, initial data loads, interface activation, and transaction synchronization.
• Provide technical leadership for system integration testing, end-to-end testing, performance testing, regression testing, and production readiness.
• Partner with functional and testing teams to translate integration and technical requirements into test scenarios and scripts.
• Ensure testing validates complete business transactions across Active WM and integrated applications rather than individual interfaces in isolation.
• Support defect triage and root-cause analysis.
• Coordinate with Manhattan Associates, client IT teams, integration partners, and third-party vendors to resolve technical defects.
• Review testing results and technical quality metrics to assess production readiness.
• Assess solution architecture for expected warehouse transaction volumes, peak processing requirements, interface throughput, and operational demands.
• Identify potential architectural, integration, or performance risks before deployment.
• Support performance and volume testing activities.
• Work with Manhattan Associates and client technology teams to diagnose performance issues and develop appropriate remediation plans.
• Ensure the overall solution is designed for scalability, reliability, recoverability, and operational support.
• Develop and support the technical components of deployment and cutover plans.
• Coordinate interface activation, data conversion, technical validation, and production readiness activities.
• Provide hands-on technical leadership during go-live and startup.
• Lead or participate in technical command-center activities during deployment.
• Troubleshoot integration, data, configuration, and system issues during startup.
• Following go-live, provide production and hypercare support to stabilize the solution.
• Facilitate root-cause analysis and ensure technical issues are transitioned appropriately to ongoing support organizations.
• Document lessons learned and identify architectural or technical improvements for subsequent deployments.
• Work closely with client enterprise architects, application teams, infrastructure teams, integration teams, cybersecurity resources, warehouse operations, and business stakeholders.
• Collaborate closely with Manhattan Associates technical and functional resources throughout implementation.
• Partner with 4SIGHT Project Managers, Functional Leads, Configuration Consultants, Integration resources, Testing Leads, and Deployment teams.
• Communicate complex technical concepts clearly to both technical and business audiences.
• Identify technical risks, dependencies, assumptions, and decisions and communicate them effectively to project leadership.
• Mentor technical team members and provide guidance on Manhattan Active WM architecture and implementation practices.

Preferred Technical Experience

• Manhattan Active WM
• Manhattan Active platform architecture
• Manhattan Active APIs and extensibility framework
• REST APIs and web services
• JSON and XML
• Event-driven and message-based architectures
• Enterprise integration platforms/middleware
• ERP and Order Management integrations
• WES/WCS and warehouse automation integrations
• Robotics and material handling systems
• Data conversion and migration
• Cloud/SaaS architecture
• Identity, authentication, and enterprise security integration
• Integration monitoring and operational support
• Performance and volume testing
• DevOps and software deployment practices

Travel & Work Location

• Position requires nominal travel. Travel to client sites is required from time to time based on project needs, including key design sessions, testing events, go-live, and production startup.
• When not traveling to a client site, the position may work remotely from home. Working at 4SiGHT does not require relocation, allowing employees flexibility regarding where they live.