[Hiring] Solutions Engineer @ElevenLabs

Role Description

As a Solutions Engineer, you'll work as part of a driven team to unlock the full potential of our voice AI platform for a growing customer base. Your mission is to efficiently scale our technical solutions to many enterprise customers, both directly and by improving our internal processes and supporting our sales teams.

• Collaborate strategically with Account Executives to enhance the technical aspects of the sales process.
• Work directly with technical contacts from our customers and prospective customers to provide bespoke support and architect solutions.
• Craft compelling technical demonstrations that clearly communicate our product's value proposition.
• Create technical enablement resources that amplify our sales team's effectiveness and technical fluency.
• Build self-service tools and documentation that empower customers to implement solutions independently.
• Identify opportunities to productize common integration patterns or features, and work with our product teams to make these real!

Qualifications

• Passionate about AI, technology and ElevenLabs products.
• Enjoy working directly with customers, iterating on solutions and providing tailored support.
• Have a talent for identifying patterns that can be standardized and scaled.
• Have strong empathy for customers, sales and product teams.
• Strong technical background to help customers architect integration between our solutions and their existing solutions.
• Experience working with customers, even if in student clubs or side projects, as long as you are interested in working closely with them on a technical capacity.
• Proficiency in Python, inclusive of a deep understanding of software development, software architecture, and common integration patterns.
• Excellent communication skills with the ability to adapt messaging to different audiences.

Requirements

• This role is remote, but candidates must be in India.

Benefits

• Innovative culture: You'll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
• Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
• Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
• Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
• Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.