[Hiring] Solutions Engineer @Bitwarden
Solutions Engineer @Bitwarden
Software Development
Salary usd 100,000 - 1..
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Employment Type full-time
Posted 2mths ago

[Hiring] Solutions Engineer @Bitwarden

2mths ago - Bitwarden is hiring a remote Solutions Engineer. πŸ’Έ Salary: usd 100,000 - 140,000 per year πŸ“Location: USA

Role Description

This role involves becoming a Bitwarden product expert and handling business inquiries regarding our products, providing solutions for technical issues, designing systems proof-of-concepts, ensuring customer satisfaction, and bridging the gap between confusion and confidence for prospects looking to adopt Bitwarden.

  • Functioning as a Subject Matter Expert (SME) for Bitwarden and the Bitwarden suite of services
  • Conduct engaging implementation-specific demos and product technical Q&A
  • Attend deal cadence calls with Sales Account Executives to check in on pre-sales proof-of-concept progress and assist in planning and implementation as needed
  • Report product feedback and feature requests to Product and Engineering teams
  • Assist account executives with positioning new or upcoming product features to customers
  • Build scripts, integrations, and examples for customers to test product functionality during pre-sales proof-of-concepts
  • Work with the Sales Team to develop account strategies to build, mature and close pipeline
  • Track the competitive landscape; provide technical depositioning information to account executives and prospects
  • Provide assistance in responding to technical questions on requests for proposals, comments, and information
  • Advise customers on industry best practices for the full stack of Bitwarden
  • Work with enterprise prospects to solve issues and/or look ahead to identify solutions to situations they may face in the future
  • Provide superb guidance and assistance for each business prospect or customer’s implementation of Bitwarden, integration with the rest of their technology stack, and general security
  • Keep organized notes to champion feedback in collaborative sessions spanning the Bitwarden team to assist Bitwarden in not just meeting, but exceeding expectations
  • Coordinate hand-off to Integration Engineering and Customer Success Engagement Management teams to move customer environments from proof-of-concept to production, ensuring product and service continuity

Qualifications

  • Excellent English and grammar
  • Excellent problem-solving skills
  • Project planning, including collaborative and individual time management
  • A passion for supporting your team members, growing together, and sharing your knowledge
  • A strong sense of empathy and the ability to advocate for others
  • A passion for helping enterprise prospects interested in Bitwarden and best security practices
  • Experience from a previous technical position (e.g. Sales Engineer, Systems Engineer, Integration Engineer, DevOps Engineer, IT Infrastructure Engineer, etc.)
  • Ability and desire to work remotely, with possible travel as needed

Requirements

  • Familiarity with several of the following areas/technologies is preferred:
    • Bitwarden
    • Linux, Windows, and macOS
    • Docker (Swarm Mode), Kubernetes, and Podman
    • NFS and CIFS
    • Bash and PowerShell
    • Active Directory, LDAP, G Suite, Azure AD, Jumpcloud, Cloudflare and Okta
    • GCP, AWS, and Azure
    • Android and iOS
    • GitHub
    • NGINX
    • SQL
    • TCP/IP
    • DNS
    • HTTP
    • SMTP
    • SSO implementation and best practices (SAML and OpenID Connect)
    • Integrating SCIM solutions
    • TLS/SSL and PKI
    • RESTful services / API’s

What to Expect in the Interview Process

  • Meeting with our Recruiting Team
  • Interview with Integration Engineering Manager
  • Interview with Sr. Director, Customer Success
  • Interview with Chief Sales Officer
  • Interview with Chief Customer Officer

Benefits

  • Our user community loves us and we love them.
  • Become an expert in the prominent technology markets of security and open source software.
  • We are dedicated to building a diverse and talented team.
  • Learn and grow with the support of your team.
  • In the United States, the starting base compensation range for this role is $100,000 - $140,000.
Before You Apply
️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Solutions Engineer @Bitwarden
Software Development
Salary usd 100,000 - 1..
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Employment Type full-time
Posted 2mths ago
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️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply βœ“
Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
Application Denied βœ“
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