[Hiring] Solution Engineer @Careers Signant Health

Role Description

Solution Engineer is responsible for working with Sponsors/Customers, Clinical, Global Project Management (GPM), Data Management and across the matrixed Global Technical Delivery (GTD) to design solutions for clinical trials utilizing Signant Health’s product portfolio. They analyse study protocol requirements and define solutions considering scientific guidance, electronic clinical outcome assessment (eCOA) best practices and Signant’s products and standards. They play a key role in ensuring the project meets the study needs and is feasible to implement, based upon the capabilities and limitations of the product, in the quoted timelines and budget. They are responsible for understanding business needs and translating them into system requirements. They may assist with the development and documentation of processes and procedures.

Qualifications

• Bachelor’s degree or equivalent years of professional role.
• 2-3 years’ experience functioning as Business Analyst or similar role.
• In depth experience with Software Development Life Cycle (SDLC) implementation.
• Excellent analytical and problem-solving skills and a desire to solve problems.
• Ability to resolve conflicts between people and competing goals and interests.
• Desire for developing one’s own skills: technical, clinical, and interpersonal.
• Good communication abilities via writing, quality documentation and presenting in meetings.
• Effective, positive team player, and a self-starter, with moderate level of guidance and direction.
• Very strong skills with Microsoft Office applications including Word, Excel, Visio, and PowerPoint.
• Proficiency in HTML and CSS for questionnaire configuration and system customization purposes.

Requirements

• Collaborate with other Solution Engineers, and others as determined, to ensure questionnaires, clinical trial protocol, and overall design requirements are understood and can be implemented.
• Produce functional requirements documentation based upon design requirements shared by Senior and/or Lead Solution Engineer, as necessary.
• Utilize all available tools and information sources to understand requirements, including interviews/meetings, document analysis, use cases, and workflow analysis.
• Update and manage requirements/specifications as needed throughout the software development lifecycle.
• Evaluate information gathered from multiple sources, work with stakeholders to reconcile conflicting information, identify/evaluate potential risks and translate abstract or high-level requirements into useful/actionable implementation.
• Ensure best practices and standards are followed in every implementation.
• Liaise with Localization to facilitate the development of translated versions of the master questionnaire.
• May be responsible for application configuration.
• Provide support for SDLC and validation documents as well as facilitate the review and approval of all documents.
• Create Data Extract requirements and associated deliverables for projects.
• Assist in posting of data extract deliverables for projects.
• Create Custom Report requirements and deliverables.

Benefits

• Your work has real impact on advancing clinical research and bringing new treatments to patients faster.
• Collaborative, global environment for career growth alongside experts across clinical, technology, data, and operations.
• Opportunities to learn, take ownership, and drive meaningful innovation.